Office Systems Associate 1

About the role

Join us at Konica Minolta as an Office Systems Associate 1 (Field Service)! We partner with our clients to design the Future of Work by managing and enhancing their printing equipment capabilities, improving their cyber security, optimizing cloud data functionality, offering managed print, IT and automation services, and so much more! This is a great opportunity to learn new technologies while growing your career with an industry leader. Paid training is provided!

Responsibilities

• Perform maintenance and repairs on Konica Minolta products to include technical diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity
• Use and maintain a variety of tools and gauges to repair and diagnose production machinery
• Drive to customer sites within assigned territory, track inventory supply and keep customers informed on scheduling
• Develop professional customer relationships and maintain a high level of customer satisfaction
• Demonstrate progress in technical abilities, troubleshooting techniques and productivity
• Log service visits and document updates to the Konica Minolta Systems for each client account
• Collaborate with the Account Management team to help resolve customer issues

Qualifications

• Minimum: 0-2 years experience of servicing/repairing office equipment or machinery
• High School Diploma/GED or equivalent experience
• PREFERRED: A+ or N+ Certification preferred and exposure to IT Networks a plus

What We Offer

• Hands on and computer based training on current and upcoming technology products & services
• Exposure to IT networks and services with career growth opportunities
• Competitive car allowance program and paid mileage
• Company provided laptop and phone
• Inclusive and flexible workplace environment that highly values sharing of new perspectives
• Comprehensive benefits package including paid holidays, vacation, and sick time, medical/dental, 401k, employee assistance and tuition reimbursement programs