Office Support Worker

About the role

Customer Service Specialists needed to answer calls from Florida high school and college students concerning Florida scholarships and grants. This position will renew for the next fiscal year.

Responsibilities

• Answer calls from students regarding Florida scholarships and grants

Requirements

• High school diploma, general education degree, or equivalent
• Ability to stay calm when customers are stressed or upset
• Comfortable using computers
• Experience working with customer support (a plus)
• Ability to speak and understand English
• Experience in a professional work environment
• Must pass a level 2 screening background check, including fingerprinting for statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, federal criminal records checks through the FBI, and may include local criminal records checks

Schedule

40 hours per week, Monday through Friday from 8:00 AM to 5:00 PM.