Office Support Assistant

Advertisement Closes 9/25/2026 (11:59 PM ET) | Hiring Agency: General Government Cabinet | Department of Veterans Affairs | Location: 100 Veterans Drive Wilmore, KY 40390 USA | For questions contact Cheryl Hoover at Cheryll.hoover@ky.gov or 859-858-1443.

About the role

The Thomson-Hood Veterans Center is looking for a self-motivated, energetic Office Support Assistant II, who possesses the skills and desires to care for Kentucky's Veterans.

Responsibilities

• Prepares correspondence for medical and nursing staff, residents, families, and external facilities.
• Maintains or prepares daily, monthly and annual Reports.
• Answers a multi-line phone system.
• Performs complex secretarial duties including processing medical records from receipt to completion.
• Schedules outside appointments for residents as needed.

Skills

• Office support experience
• Ability to multi-task
• Excellent organizational skills
• Great communication skills
• Required to complete a typing skills test and show working knowledge of Microsoft Office programs.

Benefits

• Health and life insurance
• Paid sick and vacation leave
• Retirement benefits

Pay

Pay Grade 08 Salary $2,168.40 - $3,252.60 Monthly

Schedule

Employment Type: EXECUTIVE BRANCH | FULL TIME | ELIGIBLE FOR OVERTIME PAY | 18A | 40.0 HR/WK

Requirements

• Education: High school graduate.
• Experience, Training, or Skills: None.
• Substitute Education for Experience: None.
• Substitute Experience for Education: Clerical experience will substitute for the required education on a year for year basis.
• Special Requirements (Age, Licensure, Regulation, etc.): None.
• Working Conditions: Incumbents working in this job title typically work in an office setting.
• Probationary Period: This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111.