Office Supervisor - Practice, FT, Days

Job Summary

Provides appropriate supervision ensuring efficient admission and accurate, complete registration of outpatients, including obtaining prescribed insurance/financial information. Maintains sound admission, registration, scheduling and medical records procedures. Assists in development and implementation of departmental goals.

Essential Functions

• Selects, trains/orients assign and supervises department staff (either directly or through subordinates).
• Develops standards of performance, evaluates performance, and initiates or makes recommendations for personnel actions.
• Remains abreast of current billing and reimbursement requirements and of new technology which may affect these processes and adapts quickly to such changes.
• Ensures that all appropriate/necessary patient information is obtained for registration and billing purposes and that insurance is verified within the guidelines and time frames specified by hospital policy and procedure.
• Develops and manages human resources in accordance with professional standards and the philosophy, policies, procedures of the System.
• Addresses staff educational needs.
• Maintains all medical records in accordance with established standards of accrediting organization and state and federal laws.
• Records and retains statistics for Administration, Medical Staff and groups of Medical Staff members.
• Directs and manages activities of medical transcription service for the practice ensuring prompt turnaround and quality reports.
• Selects, trains/orients assign and supervises department staff (either directly or through subordinates).
• Develops standards of performance, evaluates performance, and initiates or makes recommendations for personnel actions.
• Performs other duties as assigned.
• Supervises total operations of Medical Records Department.
• Is knowledgeable of the various computerized systems relating to information in order to provide assistance with information needed for patient care, Administration and other legitimate parties.

Minimum Requirements

• Education - High School Diploma or equivalent. Bachelor degree in Business Administration, Accounting/Finance or related field of study preferred.
• Experience - Five (5) years clerical experience in a healthcare setting. Two (2) years of lead / coordinator / management experience required, with leadership experience in healthcare billing, scheduling, and/or medical records preferred.
• In lieu Of In lieu of the education and experience requirements noted above, a Bachelor's degree and two (2) years at lead/coordinator level in healthcare billing, admissions, scheduling, and/or medical records may be considered.
• For internal Prisma Health candidates: In lieu of five (5) years clerical experience in a healthcare setting a Bachelor's degree plus two (2) years of Prisma Health experience in Management, Finance or Operations may be considered.

Required Certifications, Registrations, Licenses

• NA

Knowledge, Skills And Abilities

• Basic computer skills including word processing, spreadsheets, databases and data entry.
• Mathematical skills.
• IDX Work Shift Day (United States of America)
• Location Greenville Memorial Hospital
• Facility 1008 Greenville Memorial Hospital
• Department 10267156 Gastroenterology and Liver Center

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Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.