Office Specialist - Environmental Health - Health Department

Salt Lake County invites you to explore a career with purpose in the community you love. We seek highly enthusiastic individuals to enrich our County with your experience and talent. Join a team committed to changing lives and making a difference in the community.

About the workplace

At Salt Lake County, our culture is woven into all aspects of our work and our employees’ lives. We foster a fun and healthy work environment through great benefits, a healthy work-life balance, and opportunities for growth and development. Surround yourself with motivated peers who are dedicated to making a difference in the lives of those we serve. We envision a safe and beautiful place for all to live, work, and have fun, connecting people and championing our community.

Benefits

• 12 paid holidays per year
• Up to 24 vacation days, 12 sick days, and 1 personal day per year
• Retirement options: hybrid pension/401(k) or 401(k) only with a 10% county contribution
• Medical coverage, including a 100% county-paid premium option
• Dental and vision coverage, including coverage for adult designees
• Health Savings Account (HSA) with a county contribution up to $1,200/year
• Flexible Spending Account (FSA)
• 100% county-paid Long-Term Disability and Short-Term Disability option
• Professional development, including paid professional membership fees
• Tuition reimbursement
• Onsite medical clinic and gym
• Pet insurance, auto and home insurance discounts, and discounts at County facilities

About the role

Provides customer service and office/program support. Serves as the initial contact for customers, both in person and over the phone, for Division-related information. Supports the Environmental Health Division with regulatory activities, including processing technical applications and payments for plan reviews, permits, and certifications. Provides program support to Environmental Health Scientists for regulatory activities, including drafting warning letters, notices, and program details for customers.

Responsibilities

• Answers phone calls and greets visitors; relays calls and messages to the appropriate person.
• Performs customer service functions; provides assistance regarding department/division services and information.
• Maintains office coverage during all business hours.
• Assists with scheduling meetings and functions, including meeting preparation, correspondence, material distribution, client registration, and appointment reminders.
• Records meeting minutes.
• Processes and issues monetary vouchers, certificates, and/or permits according to policy and procedures.
• Records transactions, issues receipts, forwards revenues, and reconciles transactions according to policy and procedures.
• Provides general office support to the Division.
• Establishes and maintains accurate agency filing systems, including purging and destroying/archiving confidential or obsolete documents according to policies and procedures.
• Receives incoming deliveries, documents, and provides an accurate date stamp prior to distribution to the appropriate division or person.
• Provides detailed information to the public regarding Division procedures.
• Accepts Division-specific documents, assists customers in data gathering, and reviews late appeal criteria with customers.
• Analyzes and maintains program reports, logs, and lists.
• Types and proofreads documents and makes appropriate corrections.
• Supports office functions effectively utilizing computers and software.

Requirements

• One (1) year of closely related experience directly tied to the duties of this position.
• Must pass a required background check through fingerprinting and enrollment in the continuous RAP Back (Record of Arrest and Prosecution Back) program.

Skills

• Knowledge of basic arithmetic calculations and modern office practices and procedures.
• Ability to work with computer software related to job-specific duties.
• Operate standard office equipment.
• Produce written documents, forms, and charts.
• Communicate effectively in English, both verbally and in writing.
• Perform excellent customer service and work cooperatively within a team environment.
• Create and maintain records, files, and reports.
• Understand and follow broad objectives and instructions.
• Gather and condense relevant and useful information.
• Work with minimum supervision and act independently.

Schedule

This position works Monday through Friday, 8:00 AM to 5:00 PM.

Working Conditions and Physical Requirements

The ability to perform essential physical requirements such as lifting, walking, sitting, kneeling, or bending.