Office Services Manager
National Association of Mutual Insurance Companies (NAMIC) · Carmel, IN · 1 mo ago
HybridFull-time
We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. The posting includes description (about role), responsibilities (list of essential functions), qualifications (education, experience, etc.), maybe skills (some are implied). Benefits are described. Pay and Schedule not mentioned, so omit those sections. Also we should not repeat job title. We need to use for section headings. Use
for section headings. Use - for any list of duties/requirements/benefits. Use
for prose.
We need to preserve all substantive information, no boilerplate. Remove EEO etc. Also remove navigation/cookie etc. Not present.
We need to include sections: About the role (maybe a paragraph summarizing role). Responsibilities (list). Qualifications (list). Skills maybe combine with qualifications? The posting mentions "working knowledge of power tools", "working knowledge of basic office machines", "purchasing and inventory experience", "strong customer service orientation", "ability to remain organized", etc. Those could be Skills. Could create a Skills section.
Benefits section: list benefits.
We must not include Pay or Schedule.
We need to ensure we don't create empty sections.
Let's extract content.
About the role: The first paragraph: "The National Association of Mutual Insurance Companies (NAMIC) has a new opportunity for an Office Services Manager in our IT & Offices Services department. This role is responsible for supporting the safe, efficient, and effective operation of the NAMIC, NAMICO, and NIA workplace environment through facility maintenance, workplace services, inventory management, equipment support, and operational coordination. This hands-on role is responsible for maintaining designated tenant spaces, supporting employee and visitor needs, and ensuring building resources, equipment, and supplies are available and functioning properly. To also support shared building operations, safety activities, regulatory compliance requirements, vendor coordination, and business continuity efforts, while serving as a key resource for workplace operations and facility-related support services."
We can put that as a
under About the role.
Responsibilities: The list of essential functions (many bullet-like sentences). We'll convert each sentence to
- .
Qualifications: "High school diploma or GED required. Minimum 2 years of previous experience in general building maintenance required. Experience with commercial building maintenance is preferred but not required. Must have a working knowledge of power tools. Working knowledge of basic office machines and equipment required. Purchasing and inventory experience preferred. Valid driver’s license and acceptable driving record. Ability to walk, push, pull, carry, climb, crawl, stoop, and perform a variety of physical tasks daily (see more under “physical demands”). Strong customer service orientation and pleasant manners; must have a sense of urgency to get things accomplished. Ability to remain organized, including keeping to a daily checklist and following up to ensure responsibilities are completed. Ability to successfully pass a criminal background check and must possess an acceptable MVR."
Physical demands also part of qualifications? Could be separate but we can include under Qualifications or maybe Skills. But we can keep as part of Qualifications.
Skills: Could extract: "working knowledge of power tools", "working knowledge of basic office machines and equipment", "purchasing and inventory experience", "strong customer service orientation", "ability to remain organized", "strong sensory skills such as good eyesight, good hearing, and dexterity", "ability to perform focused work with close attention to detail". Might be overlapping with qualifications. But we can still create a Skills section for those that are skill-based.
But we must avoid duplication? The instruction: preserve ALL substantive information; do not invent or summarize away detail. It's okay to have overlapping content if it's in the posting. However we should not repeat same sentence in multiple sections if it's already covered elsewhere? It might be okay but better to split logically: Qualifications: education, experience, license, background check. Skills: technical skills, customer service, organization, sensory skills, attention to detail. Physical demands could be part of Qualifications or separate but we don't have a section for Physical Demands; we could include under Qualifications as it's a requirement.
Benefits: "We offer an excellent compensation and benefits package with this full-time position. Benefits include access to group medical, dental and vision; a matched 401(k) plan; one paid day each year to volunteer with the charity of your choice; generous paid vacation; and more!"
We can make a
- for each benefit.
We must not include EEO etc.
Now produce HTML.
Structure:
About the role
...
Responsibilities
- Performs basic building maintenance/carpentry activities such as changing light bulbs, spot cleaning, clearing grounds of trash, installing shelves, hanging pictures etc. for areas designated to NAMIC, NAMICO, and NIA.
- Manages in-house conference space including proper set-up of tables and chairs according to desires of internal customers for NAMIC designated conference rooms.
- Manages the office machinery functions (copiers, printers, and shredders), including research, recommendations, and basic maintenance.
- Responsible for inventory of the office supply closet, printer/copier supply closet and medical supply chest. Orders supply these items through chosen vendors, work with departments to ensure availability of paper supply, and inventory of toner for all printers and copiers.
- Maintains inventory of break room and workplace supplies.
- Assists with purchasing, receiving, transporting, stocking, and organizing supplies and refreshments for employees and visitors.
- Assists with the overall efficient operation of postal and supply functions.
- Shares in responsibility for general upkeep and organization of the mailroom and supply area.
- Maintains the company cars by keeping them clean and ensuring they are serviced.
- Reconcile credit card statements, report expenses to Finance, and ensure purchases are charged to the correct department.
- Assists departments with packaging and shipment of supplies for off-site events.
- Travel to select off-site events as needed to assist staff.
- Maintains and organizes remote storage areas and public areas of the building.
- Assists departments with inventory of offsite storage.
- Coordinates furniture research, delivery, and installation, including arranging for ergonomic assessment and equipment.
- Maintains all door hardware and accurately manages keys including documentation of what key goes to what lock. Replaces/duplicates keys and locks as requested.
- Partner with the Program Manager, Facilities to administer building access credentials, security and compliance, support inspections, certifications, permits, regulatory compliance activities, vendor services, facility projects, and maintenance activities affecting shared building operations.
- Supports emergency response activities, safety procedures, and evacuation drills to promote occupant safety and business continuity.
- Provide operational coverage during periods when the Program Manager, Facilities is unavailable.
- Builds and maintains positive work relationships with management, staff members, and external contacts.
- Arrives at work on time and maintains a positive attendance record.
- Performs any other duties and projects assigned.
Qualifications
- High school diploma or GED required.
- Minimum 2 years of previous experience in general building maintenance required.
- Experience with commercial building maintenance is preferred but not required.
- Must have a working knowledge of power tools.
- Working knowledge of basic office machines and equipment required.
- Purchasing and inventory experience preferred.
- Valid driver’s license and acceptable driving record.
- Ability to walk, push, pull, carry, climb, crawl, stoop, and perform a variety of physical tasks daily.
- Strong customer service orientation and pleasant manners; must have a sense of urgency to get things accomplished.
- Ability to remain organized, including keeping to a daily checklist and following up to ensure responsibilities are completed.
- Ability to successfully pass a criminal background check and must possess an acceptable MVR.
Maybe we also include physical demands details: "This is a physical job. Must have the ability to move actively throughout the day, both indoors and outdoors in all temperatures, and to occasionally sit. This position requires the ability to climb a ladder to change light bulbs, lift up to 75 lbs., push or pull at least 100 lbs., reach overhead to bring an item off a top shelf, stoop to ground level to pick up an item, to crawl on the floor under desks, and to push snow off the sidewalks, among other physical activities. Strong sensory skills, such as good eyesight, good hearing, and dexterity. Ability to perform focused work with close attention to detail."
We could put those under Skills or Qualifications. Since they are requirements, maybe under Qualifications as additional bullet items. But we already have many qualifications; we can add them there.
Let's add under Qualifications:
- Ability to move actively throughout the day, both indoors and outdoors in all temperatures, and to occasionally sit.
- Ability to climb a ladder to change light bulbs, lift up to 75 lbs., push or pull at least 100 lbs., reach overhead to bring an item off a top shelf, stoop to ground level to pick up an item, to crawl on the floor under desks, and to push snow off the sidewalks.
- Strong sensory skills, such as good eyesight, good hearing, and dexterity.
- Ability to perform focused work with close attention to detail.
Now Skills section: maybe we can include "Strong customer service orientation and pleasant manners; must have a sense of urgency to get things accomplished." but that's already in Qualifications. Could move to Skills. But we need to avoid duplication? The instruction says preserve ALL substantive information; duplication is not prohibited but might be redundant. Better to avoid duplication by moving those to Skills and removing from Qualifications. Let's restructure:
Qualifications: education, experience, license, background check, physical ability to move, etc. Skills: customer service, organization, sensory skills, attention to detail, knowledge of tools, office machines, purchasing/inventory.
But we already have knowledge of tools etc in Qualifications. Might be better to have Qualifications for education/experience/license, Skills for technical and soft skills, and Physical demands maybe under Qualifications or separate but we don't have a section for Physical Demands; we could include under Qualifications as it's a requirement.
Let's decide:
Qualifications (education/experience/license/background check):
- High school diploma or GED required.
- Minimum 2 years of previous experience in general building maintenance required.
- Experience with commercial building maintenance is preferred but not required.
- Valid driver’s license and acceptable driving record.
- Ability to successfully pass a criminal background check and must possess an acceptable MVR.
Skills (technical/soft/physical):
- Must have a working knowledge of power tools.
- Working knowledge of basic office machines and equipment required.
- Purchasing and inventory experience preferred.
- Ability to walk, push, pull, carry, climb, crawl, stoop, and perform a variety of physical tasks daily.
- Ability to move actively throughout the day, both indoors and outdoors in all temperatures, and to occasionally sit.
- Ability to climb a ladder to change light bulbs, lift up to 75 lbs., push or pull at least 100 lbs., reach overhead to bring an item off a top shelf, stoop to ground level to pick up an item, to crawl on the floor under desks, and to push snow off the sidewalks.
- Strong customer service orientation and pleasant manners; must have a sense of urgency to get things accomplished.
- Ability to remain organized, including keeping to a daily checklist and following up to ensure responsibilities are completed.
- Strong sensory skills, such as good eyesight, good hearing, and dexterity.
- Ability to perform focused work with close attention to detail.
That
for prose. We need to preserve all substantive information, no boilerplate. Remove EEO etc. Also remove navigation/cookie etc. Not present. We need to include sections: About the role (maybe a paragraph summarizing role). Responsibilities (list). Qualifications (list). Skills maybe combine with qualifications? The posting mentions "working knowledge of power tools", "working knowledge of basic office machines", "purchasing and inventory experience", "strong customer service orientation", "ability to remain organized", etc. Those could be Skills. Could create a Skills section. Benefits section: list benefits. We must not include Pay or Schedule. We need to ensure we don't create empty sections. Let's extract content. About the role: The first paragraph: "The National Association of Mutual Insurance Companies (NAMIC) has a new opportunity for an Office Services Manager in our IT & Offices Services department. This role is responsible for supporting the safe, efficient, and effective operation of the NAMIC, NAMICO, and NIA workplace environment through facility maintenance, workplace services, inventory management, equipment support, and operational coordination. This hands-on role is responsible for maintaining designated tenant spaces, supporting employee and visitor needs, and ensuring building resources, equipment, and supplies are available and functioning properly. To also support shared building operations, safety activities, regulatory compliance requirements, vendor coordination, and business continuity efforts, while serving as a key resource for workplace operations and facility-related support services." We can put that as a
under About the role. Responsibilities: The list of essential functions (many bullet-like sentences). We'll convert each sentence to
- for each benefit.
We must not include EEO etc.
Now produce HTML.
Structure:
About the role
...
Responsibilities
- Performs basic building maintenance/carpentry activities such as changing light bulbs, spot cleaning, clearing grounds of trash, installing shelves, hanging pictures etc. for areas designated to NAMIC, NAMICO, and NIA.
- Manages in-house conference space including proper set-up of tables and chairs according to desires of internal customers for NAMIC designated conference rooms.
- Manages the office machinery functions (copiers, printers, and shredders), including research, recommendations, and basic maintenance.
- Responsible for inventory of the office supply closet, printer/copier supply closet and medical supply chest. Orders supply these items through chosen vendors, work with departments to ensure availability of paper supply, and inventory of toner for all printers and copiers.
- Maintains inventory of break room and workplace supplies.
- Assists with purchasing, receiving, transporting, stocking, and organizing supplies and refreshments for employees and visitors.
- Assists with the overall efficient operation of postal and supply functions.
- Shares in responsibility for general upkeep and organization of the mailroom and supply area.
- Maintains the company cars by keeping them clean and ensuring they are serviced.
- Reconcile credit card statements, report expenses to Finance, and ensure purchases are charged to the correct department.
- Assists departments with packaging and shipment of supplies for off-site events.
- Travel to select off-site events as needed to assist staff.
- Maintains and organizes remote storage areas and public areas of the building.
- Assists departments with inventory of offsite storage.
- Coordinates furniture research, delivery, and installation, including arranging for ergonomic assessment and equipment.
- Maintains all door hardware and accurately manages keys including documentation of what key goes to what lock. Replaces/duplicates keys and locks as requested.
- Partner with the Program Manager, Facilities to administer building access credentials, security and compliance, support inspections, certifications, permits, regulatory compliance activities, vendor services, facility projects, and maintenance activities affecting shared building operations.
- Supports emergency response activities, safety procedures, and evacuation drills to promote occupant safety and business continuity.
- Provide operational coverage during periods when the Program Manager, Facilities is unavailable.
- Builds and maintains positive work relationships with management, staff members, and external contacts.
- Arrives at work on time and maintains a positive attendance record.
- Performs any other duties and projects assigned.
Qualifications
- High school diploma or GED required.
- Minimum 2 years of previous experience in general building maintenance required.
- Experience with commercial building maintenance is preferred but not required.
- Must have a working knowledge of power tools.
- Working knowledge of basic office machines and equipment required.
- Purchasing and inventory experience preferred.
- Valid driver’s license and acceptable driving record.
- Ability to walk, push, pull, carry, climb, crawl, stoop, and perform a variety of physical tasks daily.
- Strong customer service orientation and pleasant manners; must have a sense of urgency to get things accomplished.
- Ability to remain organized, including keeping to a daily checklist and following up to ensure responsibilities are completed.
- Ability to successfully pass a criminal background check and must possess an acceptable MVR.
- Ability to move actively throughout the day, both indoors and outdoors in all temperatures, and to occasionally sit.
- Ability to climb a ladder to change light bulbs, lift up to 75 lbs., push or pull at least 100 lbs., reach overhead to bring an item off a top shelf, stoop to ground level to pick up an item, to crawl on the floor under desks, and to push snow off the sidewalks.
- Strong sensory skills, such as good eyesight, good hearing, and dexterity.
- Ability to perform focused work with close attention to detail. Now Skills section: maybe we can include "Strong customer service orientation and pleasant manners; must have a sense of urgency to get things accomplished." but that's already in Qualifications. Could move to Skills. But we need to avoid duplication? The instruction says preserve ALL substantive information; duplication is not prohibited but might be redundant. Better to avoid duplication by moving those to Skills and removing from Qualifications. Let's restructure: Qualifications: education, experience, license, background check, physical ability to move, etc. Skills: customer service, organization, sensory skills, attention to detail, knowledge of tools, office machines, purchasing/inventory. But we already have knowledge of tools etc in Qualifications. Might be better to have Qualifications for education/experience/license, Skills for technical and soft skills, and Physical demands maybe under Qualifications or separate but we don't have a section for Physical Demands; we could include under Qualifications as it's a requirement. Let's decide: Qualifications (education/experience/license/background check): - High school diploma or GED required. - Minimum 2 years of previous experience in general building maintenance required. - Experience with commercial building maintenance is preferred but not required. - Valid driver’s license and acceptable driving record. - Ability to successfully pass a criminal background check and must possess an acceptable MVR. Skills (technical/soft/physical): - Must have a working knowledge of power tools. - Working knowledge of basic office machines and equipment required. - Purchasing and inventory experience preferred. - Ability to walk, push, pull, carry, climb, crawl, stoop, and perform a variety of physical tasks daily. - Ability to move actively throughout the day, both indoors and outdoors in all temperatures, and to occasionally sit. - Ability to climb a ladder to change light bulbs, lift up to 75 lbs., push or pull at least 100 lbs., reach overhead to bring an item off a top shelf, stoop to ground level to pick up an item, to crawl on the floor under desks, and to push snow off the sidewalks. - Strong customer service orientation and pleasant manners; must have a sense of urgency to get things accomplished. - Ability to remain organized, including keeping to a daily checklist and following up to ensure responsibilities are completed. - Strong sensory skills, such as good eyesight, good hearing, and dexterity. - Ability to perform focused work with close attention to detail. That