Office Services

About the role

The Office Services Clerk will oversee fundamental administrative and clerical functions vital to smooth office operations. Responsibilities include managing incoming mail and deliveries, supporting reception and visitor services, maintaining office supplies and equipment, and assisting with conference coordination and special projects. This position ensures confidentiality, organization, and high-quality service within a busy legal office setting.

Responsibilities

• Receive, sort, and distribute incoming mail, packages, and courier deliveries to appropriate departments, ensuring accurate and timely handling
• Maintain and replenish office supplies, stationery, and office equipment to support overall operations
• Greet and assist visitors and clients professionally, ensuring a positive first impression and effective front desk support
• Support photocopying, scanning, and document assembly tasks, maintaining confidentiality and accuracy
• Coordinate conference room setups and support logistics for meetings and small corporate events
• Operate, troubleshoot, and maintain office equipment such as copiers, fax machines, scanners, and printers
• Assist with filing, data entry, and document management, adhering to confidentiality standards
• Collaborate with various teams to optimize office workflows and processes
• Support special projects and ad hoc operational tasks to ensure office efficiency and client service excellence

Qualifications

• High school diploma or equivalent; Associate’s or Bachelor’s degree in Office Administration, Business, or related field preferred
• 1-2 years of administrative, clerical, or mailroom experience, ideally within legal, professional services, or corporate environments
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
• Strong organizational skills with exceptional attention to detail and time management
• Ability to multitask effectively and maintain performance under pressure
• Excellent verbal and written communication skills
• Knowledge of general office procedures, document management, and office equipment (copiers, scanners, fax machines)
• Discretion in handling sensitive and confidential information
• Flexibility to adapt to changing priorities and support occasional event setups
• Prior experience within legal or professional services organizations
• Familiarity with legal document workflows and office automation tools
• Customer service experience in professional environments
• Knowledge of legal document management systems and support procedures

Skills

• Office management and document management systems
• Legal support tools and office automation software
• Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Office equipment operation (copiers, scanners, faxes)
• Data entry, filing, and confidential document routing