Office Services Associate

About the role

We are looking for a detail-oriented Office Services Associate to support daily administrative and operational service needs for a client site in Newport Beach, California. This is a Contract position that focuses on document production, mail handling, scanning, and front-end office support within a detail-oriented, fast-moving environment. The ideal candidate brings strong customer service skills, sound judgment, and the ability to manage multiple priorities while maintaining accuracy and confidentiality.

Responsibilities

• Manage incoming office service requests by reviewing logs and confirming all job instructions are complete before starting assignments.
• Handle day-to-day reprographics, scanning, mailroom, and intake activities across both physical and digital workflows.
• Sequence and process work according to turnaround expectations, ensuring completed materials are delivered accurately and on time.
• Communicate proactively with clients and leadership regarding deadlines, request updates, and any issues that could affect service delivery.
• Perform basic troubleshooting on copiers, scanners, and related office equipment, escalating more complex problems when needed.
• Monitor quality by checking completed work for accuracy and consistency, including reviewing output produced by team members when required.
• Replenish paper, toner, and other production supplies while using materials carefully and efficiently.
• Support additional workplace service functions such as hospitality, reception, or audio/visual assistance based on site needs.
• Maintain compliance with company and client workplace policies, including confidentiality, appropriate conduct, and safety expectations.

Requirements

• High school diploma or equivalent is required.
• At least 1 year of experience in office services, copy/print support, mailroom operations, or a similar administrative setting is preferred.

Qualifications

• Familiarity with scanning, document handling, and general back-office procedures in a corporate, legal, or financial services environment.
• Strong customer service and communication skills with the ability to work effectively with clients and internal teams.
• Demonstrated attention to detail, organization, and the ability to manage competing deadlines in a fast-paced setting.
• Ability to handle sensitive information with discretion and make sound decisions within established guidelines.
• Capable of lifting up to 50 pounds and remaining on your feet for extended periods during the workday.
• Comfortable working overtime when needed and using office machinery such as copiers, scanners, bindery equipment, and multi-line phone systems.

Benefits

• Medical, vision, dental, and life and disability insurance available to contract/temporary professionals.
• Eligibility to enroll in the company 401(k) plan for hired contract/temporary professionals.