Office Service Coordinator

About the role

At P.F. Chang’s, we take PRIDE in creating a heart-filled, guest-led Pan-Asian dining experience while delivering meaningful value for our guests, Team Members, and shareholders. Our vision is to be the most admired Pan-Asian restaurant company in the world. We are seeking an experienced Office Assistant Supervisor to join our team at our Global Support Center in Scottsdale, Arizona. This is primarily an office-based position; candidates must currently reside in the greater Phoenix area and live within a reasonable commuting distance of the office.

Responsibilities

• Office Operations & Daily Support: Provide day-to-day administrative and office support with a high level of professionalism, accuracy, and responsiveness. Greet Team Members, guests, vendors, and business partners in a warm, helpful, and brand-appropriate manner while supporting visitor coordination, badge and access processes, and general office inquiries. Manage daily mail, shipping, receiving, package distribution, and related vendor accounts, including FedEx, UPS, USPS, and other delivery partners. Maintain office/kitchen supply inventory, place orders, organize shared storage areas, and ensure common workspaces are neat, stocked, and functional. Promptly communicate and help resolve issues related to mail systems, printers, shipping platforms, deliveries, building access, or service interruptions. Assist with document preparation, filing, scanning, data entry, invoice support, and other administrative tasks for Human Resources, as assigned.
• Workplace Experience, Meetings & Events: Support meeting room readiness, including room reservations, setup, technology coordination, catering support, materials preparation, and post-meeting reset. Assist with company events, leadership meetings, trainings, celebrations, and Team Member engagement activities at the Global Support Center. Help create a workplace experience that reflects thoughtful service through attention to detail, anticipation of needs, and timely follow-through. Partner with cross-functional teams to coordinate logistics, communicate updates, assign seating assignments, and resolve office-related needs efficiently.
• Facilities, Safety & Vendor Coordination: Monitor common areas, conference rooms, kitchens, supply areas, and shared spaces to support clean, safe, sanitary, and guest-ready standards. Submit and track basic facilities, maintenance, cleaning, security, and vendor requests, escalating issues as needed. Support workplace safety practices, emergency preparedness activities, and compliance-related administrative tasks. Maintain confidentiality and exercise sound judgment when handling Team Member, visitor, vendor, or company information.
• Continuous Improvement & Brand Support: Identify opportunities to improve office processes, organization, communication, and the Team Member experience. Demonstrate discipline by following through on commitments, meeting deadlines, and keeping stakeholders informed. Perform other duties and special projects as assigned.

Requirements

• High school diploma or equivalent required.
• Minimum of 2 years of administrative, office assistant, receptionist, facilities, hospitality, or customer service experience.

Qualifications