Office Representative - State Farm Agent Team Member
Responsibilities
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service.
- Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Work with the agent to establish and meet marketing goals.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Maintain a strong work ethic with a total commitment to success each and every day.
Requirements
- Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
- Interest in marketing products and services based on customer needs.
- Excellent interpersonal skills.
- Excellent communication skills - written, verbal and listening.
- Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
- People-oriented.
- Self-motivated.
- Detailed oriented.
- Dedicated to customer service.
- Able to learn computer functions.
- To work in a team environment.
- To multi-task.
- Achie mutually agreed upon marketing goals.
- Provide timely and thorough activity reports to agent.
Qualifications
- Ability to work in a team environment.
- Ability to multi-task.
- Able to learn computer functions.
- To provide timely and thorough activity reports to agent.
- To achieve mutually agreed upon marketing goals.
Skills
- Customer service skills.
- Communication skills.
- Marketing skills.
- Computer skills.
Benefits
- 401(k) with matching.
- Bonus based on performance.
- Opportunity for advancement.
- Profit sharing.
Pay
$60,000.00 - $80,000.00 per year
Schedule
Hourly pay plus commission/bonus
About the role
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you!
My Team's Mission
To help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are located in Irvine, CA and help customers with their insurance and financial services needs, including auto insurance, home insurance, life insurance, and retirement planning.
Contact Information
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.