Office Records Clerk

Intermountain Health · Orem, UT · Yesterday

RemoteRemoteAdministrative$17.43–$22.4/hrFull-time

Job Essentials

May assist in any capacity to support the department in the coordination of patient care.

Greets customers, answers telephone calls, takes messages and forwards calls in a courteous and efficient manner.

Distributes and explains paperwork or forms to customers.

Collections paperwork or forms from customers ensuring it is complete.

Collects, copies or processes items from customers such as forms, insurance cards or payments.

Ensures customers requests are triaged and handled appropriately and timely.

Responds to requests for information and appropriately processes information per policy.

Professionally handles difficult situations with customers and gets appropriate support when needed.

Provides clerical support.

Maintains a professional image in communication and work space.
Frequently checks phone messages and emails to address workflow requests efficiently.
Maintains a professional image in communication and work space.

Minimum Qualifications

Demonstrated ability to perform multiple tasks with accuracy and in a timely manner.
Demonstrated effective verbal and written communication skills.
Demonstrated focus on positive customer service.

Preferred Qualifications

One year experience in a clerical capacity.
One year in a customer focused setting.
Experience working in a healthcare setting.
Bilingual Spanish speaking.
Interact with others requiring employee to verbally communicate as well as hear and understand spoken information.
Operate computers, telephones, office equipment, including manipulating paper requiring the ability to move fingers and hands.
See and read computer monitors and documents.
Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.

Location

Location: Tellica Orem

Schedule

Schedule: Monday - Friday 9:00am - 5:00pm

Pay

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$17.43 - $22.40

Benefits

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn More About Our Comprehensive Benefits Package Here.

About the Role

Provides support and various tasks related to the patient record system including customer assistance.

We are committed to offering flexible work options where approved and stated in the job posting.

However, we are currently not considering candidates who reside or plan to reside in the following states: California, Connecticut, Hawaii, Illinois, Massachusetts, Minnesota, New York, Pennsylvania, Rhode Island, Vermont, and Washington.

Colorado for remote caregivers’ whose assigned Intermountain facility or service area is not based in Colorado.

Skills

May assist in the following including but not limited to: sorting and distributing mail, typing, data entry, scheduling appointments, scheduling meetings, order and stocking of maintaining supplies, assembly of files/charts, and scanning.

Qualifications

Requires a high school diploma or equivalent.

Requires a valid driver’s license and reliable transportation.

Office Records Clerk

Job Essentials

Minimum Qualifications

Preferred Qualifications

Location

Schedule

Pay

Benefits

About the Role

Skills

Qualifications

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