Office - Reconciliation Clerk

Position Overview

The Reconciliation Clerk supports the daily cash and revenue reconciliation function at their location, performing till and deposit reconciliation, completing required HQ financial reporting entries, and maintaining accurate cash-handling documentation. The Reconciliation Clerk operates entirely through direct execution of established reconciliation and reporting processes, flagging discrepancies and escalating concerns to the Supervisor rather than resolving them independently.

Responsibilities

• Cash & Revenue Reconciliation
• This role performs the daily hands-on work of till and deposit reconciliation, following established cash-handling procedures and flagging exceptions to the Supervisor.
• Perform daily reconciliation of cashier tills, POS terminals, and deposits against reported sales.
• Accurately complete and file OSCR, GSR, and Sales by Stand reporting entries as assigned.
• Assist with Petty Cash counts, verification, and documentation.
• Review Key Logs (No Sales, Refunds, Logins) for accuracy and flag discrepancies to the Revenue Operations Supervisor.
• Support Over/Short Log tracking and bring any concerns to the Supervisor's attention promptly.
• Vendor & Administrative Support
• Support vendor documentation matching and general cash-office administrative tasks under the Supervisor's direction.
• Match vendor invoices and shipment paperwork to receiving records, flagging discrepancies for follow-up.
• Assist in preparing documentation for employee cash-handling accountability issues, as directed.
• Aid in data entry and filing for HQ reporting, invoicing, and vendor documentation.
• Assist with routine cashier and POS audits under the direction of the Supervisor.
• Compliance & Site Support
• Uphold cash-handling standards and provide administrative coverage support where site staffing requires it.
• Maintain a clean, safe, and organized cash office work environment.
• Uphold and demonstrate a complete understanding of company cash handling policies and procedures.
• Perform the steps of 452 Guest Hospitality to ensure a memorable experience for every guest and client.
• In the absence of other on-site administrative roles (People or Financial), help cover essential administrative functions as needed.

Education & Experience

• 6 months to 1 year of cash handling experience preferred.
• Prior administrative, retail, or cash room experience a plus.
• All educational backgrounds accepted.

Position Requirements

• Must be 18 years of age or older.
• Physical ability to stand for extended periods and to move and handle boxes up to 35 lbs as necessary.
• Ability to work varied hours, including nights, weekends, and holidays as needed.

Compensation & Benefits

• Eligible for overtime pay.
• On-Demand Pay Program: Get access to a portion of earned wages before payday.
• Meal Plan & Employee Discounts at applicable locations.
• Participation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods).
• Tuition Discount through Partnership College.
• Up to 8 hours of Bereavement Leave.
• Holiday pay of 1.5× the regular rate is provided for hours worked on Christmas Day and Thanksgiving Day.
• Paid sick leave is provided in accordance with applicable state and local laws.

Work Environment

The Reconciliation Clerk works on-site in an active hospitality environment, based primarily in the cash office and performing daily reconciliation and reporting tasks under established deadlines. At sites without dedicated administrative coverage, this role may provide occasional support to other administrative functions.

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