Office Operations Assistant Heart Care

Location

Indianapolis, IN

Facility

Ascension Medical Group Clinic, Department: Heart Care

Schedule

Monday – Friday, 8:00 am – 4:30 pm

About the Role

Create a seamless patient arrival experience by managing the check-in and out process with a focus on hospitality and clinical readiness. Lead the accuracy of patient care records by verifying demographic and insurance data to ensure every patient’s journey is documented correctly from the start. Support the financial health of the clinic by securing necessary insurance authorizations and managing daily co-payments and deposits with expert precision. Orchestrate the clinic’s daily flow by scheduling appointments and managing medical record requests to keep the healthcare team and the patients perfectly in sync.

Requirements

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Preferred Qualifications

• Customer service experience
• Front office experience preferred but not necessary

Benefits

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more