Office Operations Assistant Gastroenterology

Location & Schedule

Pensacola, FL | Ascension Medical Clinic | Gastroenterology | Day Shift, Full-Time

About Ascension

A leading nonprofit Catholic health system with a culture grounded in service, growth, care and connection. We empower our 97,000+ associates to reimagine healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer.

Benefits

• Comprehensive health coverage: medical, dental, vision, prescription, and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development, and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care, and stress management resources
• Family support: parental leave, adoption assistance, and family benefits
• Other benefits: optional legal and pet insurance, transportation savings, and more

Responsibilities

• Warmly greet and check-in/check-out all patients and visitors, handling documentation and ensuring a positive first impression
• Expertly manage patient appointments, including scheduling, confirmation, and processing requests for medical record releases
• Carefully manage and verify patient demographic and medical insurance details, including obtaining all required pre-authorizations and authorizations
• Accurately enter and review daily charges for patient services and manage co-payments, deposits, and daily report reconciliations
• Provide essential administrative support to colleagues to keep the office running smoothly

Minimum Requirements

• High School diploma equivalency OR 1 year of applicable cumulative job-specific experience
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable

Preferred Qualifications

• 1 or more years of Medical Office experience
• 1 or more years of Medical Insurance, Pre-Authorizations, and Authorizations experience