Office Operations Assistant

Location: Jacksonville, FL | Facility: Ascension St. Vincent's Health Center Arlington | Schedule: Days, Full-time

Responsibilities

• Greet and manage patient check-in/out, verifying demographic and insurance information, and obtaining necessary documentation.
• Process insurance authorizations/precertification and handle medical record release requests.
• Schedule patient appointments and manage daily charge entry, review, and submission for services.
• Collect co-payments, reconcile daily financial reports, and prepare deposits.
• Provide essential administrative and clerical support within the medical office setting.

Requirements

• Licensure/Certification/Registration: None required.
• Education: High school diploma equivalency OR 1 year of applicable cumulative job-specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Benefits

• Comprehensive health coverage: medical, dental, vision, prescription coverage, and HSA/FSA options.
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance.
• Time to recharge: pro-rated paid time off (PTO) and holidays.
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development, and online learning.
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care, and stress management resources.
• Family support: parental leave, adoption assistance, and family benefits.
• Other benefits: optional legal and pet insurance, transportation savings, and more.

About Ascension

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care, and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.