Office Manager - Hilton Head
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can map sections accordingly.
We need to preserve all substantive info, no boilerplate like EEO, E-verify, etc. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we must cut out the EEO paragraph, Accessibility Note, etc. Also remove "#INDSJ" maybe? It's a tag; likely not substantive. Remove "Experience the difference and be a part of our extraordinary team!" maybe considered fluff but it's part of posting; but it's not a heading; we can keep as paragraph? It's not boilerplate; it's a tagline. Might keep.
We need to avoid creating sections with placeholder text like "commensurate with experience". Not present.
We need to include Pay/Schedule/Benefits only if posting actually states them. The posting includes "Competitive salary" under About The Tanger Perks, also "Generous Suite of Medical, Dental, and Vision Benefits", "401(k) match", "Paid PTO and Holidays", "Paid Volunteer Hours", "Team Member Paid Leave Programs", "Tuition Reimbursement", "Wellness Incentives", "Group Life and Disability Insurance", "Voluntary Benefits", "Team Member Discounts", "And more…". So we have benefits info. No explicit pay amount or schedule. So we should create a Benefits section with those items. Not Pay or Schedule.
We need to avoid repeating job title as heading. The page already shows it, so we don't add heading for "Office Manager - Hilton Head". Good.
We need to use for section headings. Use - for any list of duties/requirements/benefits, and
for prose.
We need to preserve all substantive information. So we need to include the About The Company paragraph, About The Role paragraph, About The Tanger Perks list, Essential Job Duties And Responsibilities (list), Competencies (list), Required Education And Experience (list/prose), Preferred Education And Experience (list/prose). Also maybe "How can you contribute to what we do?" is a sentence that leads into duties; we could incorporate into About the role paragraph.
We must not include duplicated lines. Ensure we don't repeat same content.
Let's extract content.
About The Company:
"At Tanger, our mission is to create shopping destinations that entertain, inspire, and bring our communities together. Guided by our vision to lead the evolution of shopping, we’ve spent over four decades innovating the retail experience as a premier owner and operator of outlet and open-air centers. We live our values every day: we lead with integrity, foster inclusion, and embrace innovation to drive meaningful change. These principles come to life through our actions—we build trust, challenge the status quo, win together, and continuously push boundaries to deliver exceptional value and experiences to make it happen. Tanger team members are our most important asset, and we’re proud to offer an environment where everyone is welcomed, respected, heard, supported, and able to thrive. Our emphasis on relationships, employee growth, and exciting career opportunities sets us apart. And our spirit of innovation, expertise, and relentless pursuit of excellence brings us together."
That's the company description.
About The Role:
"In our continued mission to create shopping destinations that entertain, inspire, and bring communities together, Tanger is seeking a Office Manager - Hilton Head This role offers the opportunity to work both independently and collaboratively, supported by a flexible, Teams-driven workplace designed to empower connection, innovation, and impact across geographies."
Also there is "How can you contribute to what we do? The Office Manager role supports all center functions and procedures while executing multi-dimensional center office responsibilities, ensuring the smooth and efficient facilitation of property management overall toward best-in-class experiences for Retailers, Shoppers, Vendors, and Internal Employees."
We could combine: About the role includes that sentence.
About The Tanger Perks:
List: Competitive salary, Generous Suite of Medical, Dental, and Vision Benefits, 401(k) match, Paid PTO and Holidays, Paid Volunteer Hours, Team Member Paid Leave Programs, Tuition Reimbursement, Wellness Incentives, Group Life and Disability Insurance, Voluntary Benefits, Team Member Discounts, And more…
We need to output as
- items.
Essential Job Duties And Responsibilities: a long list of duties. We need to preserve all. We'll output as
- each duty.
Competencies: list of competencies. We'll output as
- .
Required Education And Experience:
"High School Diploma or equivalent years of work-related experience 2-5 years’ experience or equivalent in administrative and or executive support level capacity with increasing responsibilities 1-2 years management/supervisory experience"
We need to parse: It says "High School Diploma or equivalent years of work-related experience 2-5 years’ experience or equivalent in administrative and or executive support level capacity with increasing responsibilities 1-2 years management/supervisory experience". Likely meaning: High School Diploma or equivalent; 2-5 years experience in admin/executive support; 1-2 years management/supervisory experience.
We'll output as
- items.
Preferred Education And Experience:
"Undergraduate degree from accredited university in related discipline such as: business, finance, hospitality, or human resources.Experience in commercial real estate or retail environment #INDSJ"
We need to strip "#INDSJ". So we have: Undergraduate degree from accredited university in related discipline such as: business, finance, hospitality, or human resources. Experience in commercial real estate or retail environment.
We'll output as
- items.
Now we need to ensure we don't include boilerplate: EEO, E-verify, Accessibility Note, Drug Free Workplace, background check, etc. Also remove "All recruitment is managed internally; unsolicited agency submissions from recruiters or staffing agencies will not be considered." etc.
Also remove "Experience the difference and be a part of our extraordinary team!" maybe it's not boilerplate but could be considered fluff; but it's not a heading; we could keep as a paragraph under About the company or after. However it's not essential; but instruction says preserve ALL substantive information; that line is somewhat promotional but still part of posting. I'd keep it as a
after About the company maybe.
But we need to avoid duplication. Not duplicated.
Now produce HTML fragment.
Structure:
About the Company
...company description...
Experience the difference and be a part of our extraordinary team!
(maybe optional)
About the Role
...role description...
Benefits
- Competitive salary
- Generous Suite of Medical, Dental, and Vision Benefits
- 401(k) match
- Paid PTO and Holidays
- Paid Volunteer Hours
- Team Member Paid Leave Programs
- Tuition Reimbursement
- Wellness Incentives
- Group Life and Disability Insurance
- Voluntary Benefits
- Team Member Discounts
- And more…
Responsibilities
- ...each duty...
Competencies
- ...each competency...
Required Education and Experience
- High School Diploma or equivalent
- 2-5 years’ experience or equivalent in administrative and/or executive support level capacity with increasing responsibilities
- 1-2 years management/supervisory experience
Preferred Education and Experience
- Undergraduate degree from accredited university in related discipline such as: business, finance, hospitality, or human resources
- Experience in commercial real estate or retail environment
We need to ensure we didn't miss any duties. Let's extract duties list from the text.
The duties paragraph after "How can you contribute to what we do?" is a long sentence with many duties separated by periods. We need to split into list items.
Let's copy the duties text:
"Develop and implement office policies and procedures, identifying opportunities for office management improvement and implementing new systems.
Manage day-to-day administrative functions.
Maintain an organized office environment, ensuring all reports, presentations, and other documentation are prepared and available for the Management team.
Provide administrative support to the management team, including calendar management, due date assignments, meeting coordination, and travel arrangements.
Oversee the proper functioning of office equipment and liaise with IT support for any technical issues.
Create and maintain an onsite filing system for documents and records adhering to data protection regulations as required by the Company.
Handle incoming calls, emails, and mail promptly, efficiently, and professionally.
Oversee cash and credit card handling functions where applicable in accordance with company policies and procedure.
Work with Credit and Collections department to follow up with tenants that have past due balances. Determine reason for late payment and get commitment for payment date. Follow up with tenants until account is brought current. Notify A/R Manager of tenants with financial problems and those with delinquent accounts.
Coordinate and prioritize tasks such as correspondence, scheduling, and data entry.
Manage Tanger Ambassador staff (where applicable). Ensure staff adheres to all Tanger policies related to conduct, attendance, and overall performance of the role. Provide leadership for improvement plans for employees who fail to meet expectations and recognize high performing talent.
Own recruiting, onboarding, and training staff including training sessions for sampling campaigns, marketing activations, and other events as needed.
Collaborate with corporate accounts payable department and oversee property level accounts payable/accounts receivable in Nexus and maintain accuracy of the General Ledger. Manage orders for consumable inventory in alignment with property expense budgets through cost-effective procurement.
Support the management team with budgeting processes such as budget creation, reforecasting, capital expense management, and track expenses to maintain financial records.
Oversee administrative leasing, operations, and marketing tasks across multiple databases.
Conduct property walks/inspections and report findings to Property Management and take action as needed.
Act as a primary point of contact for vendors, contractors, retailers, and shoppers.
Support leasing efforts by managing suite photo database and show vacant spaces as needed.
Research and vet vendors for SOX compliant bidding processes.
Own vendor check-in/ check-out, maintaining and facilitating all on-site vendor relations, communicating information between vendors and Operations Director.
Support Marketing Director with activations, signage for vendor partnerships, and monthly promotions, as well as Proof of Performance photos for advertising agreements and sampling campaigns.
Collaborate with the team for meetings, marketing events, and community outreach to include occasional nights, holidays, and/or weekends.
Collaborate with other departments to facilitate interdepartmental communication, resolve issues, and support cross-functional initiatives.
Assist in the management and auditing of external marketing communication platforms (social media, websites, etc.).
Cultivate strong relationships with retail partners by collaborating with the management team to communicate through various channels as needed.
Create effective processes and procedures by keeping Emergency Notification Systems and Crisis Management files current, taking proper crisis management steps independently when necessary.
Process property incident reports for internal communication/reporting.
Manage life safety reporting of direct reports as needed during crisis situations.
Manager on Duty as required to include being on-site as needed, leading crisis management processes and
- for any list of duties/requirements/benefits, and
for prose. We need to preserve all substantive information. So we need to include the About The Company paragraph, About The Role paragraph, About The Tanger Perks list, Essential Job Duties And Responsibilities (list), Competencies (list), Required Education And Experience (list/prose), Preferred Education And Experience (list/prose). Also maybe "How can you contribute to what we do?" is a sentence that leads into duties; we could incorporate into About the role paragraph. We must not include duplicated lines. Ensure we don't repeat same content. Let's extract content. About The Company: "At Tanger, our mission is to create shopping destinations that entertain, inspire, and bring our communities together. Guided by our vision to lead the evolution of shopping, we’ve spent over four decades innovating the retail experience as a premier owner and operator of outlet and open-air centers. We live our values every day: we lead with integrity, foster inclusion, and embrace innovation to drive meaningful change. These principles come to life through our actions—we build trust, challenge the status quo, win together, and continuously push boundaries to deliver exceptional value and experiences to make it happen. Tanger team members are our most important asset, and we’re proud to offer an environment where everyone is welcomed, respected, heard, supported, and able to thrive. Our emphasis on relationships, employee growth, and exciting career opportunities sets us apart. And our spirit of innovation, expertise, and relentless pursuit of excellence brings us together." That's the company description. About The Role: "In our continued mission to create shopping destinations that entertain, inspire, and bring communities together, Tanger is seeking a Office Manager - Hilton Head This role offers the opportunity to work both independently and collaboratively, supported by a flexible, Teams-driven workplace designed to empower connection, innovation, and impact across geographies." Also there is "How can you contribute to what we do? The Office Manager role supports all center functions and procedures while executing multi-dimensional center office responsibilities, ensuring the smooth and efficient facilitation of property management overall toward best-in-class experiences for Retailers, Shoppers, Vendors, and Internal Employees." We could combine: About the role includes that sentence. About The Tanger Perks: List: Competitive salary, Generous Suite of Medical, Dental, and Vision Benefits, 401(k) match, Paid PTO and Holidays, Paid Volunteer Hours, Team Member Paid Leave Programs, Tuition Reimbursement, Wellness Incentives, Group Life and Disability Insurance, Voluntary Benefits, Team Member Discounts, And more… We need to output as
- items.
Essential Job Duties And Responsibilities: a long list of duties. We need to preserve all. We'll output as
- each duty.
Competencies: list of competencies. We'll output as
- .
Required Education And Experience:
"High School Diploma or equivalent years of work-related experience 2-5 years’ experience or equivalent in administrative and or executive support level capacity with increasing responsibilities 1-2 years management/supervisory experience"
We need to parse: It says "High School Diploma or equivalent years of work-related experience 2-5 years’ experience or equivalent in administrative and or executive support level capacity with increasing responsibilities 1-2 years management/supervisory experience". Likely meaning: High School Diploma or equivalent; 2-5 years experience in admin/executive support; 1-2 years management/supervisory experience.
We'll output as
- items.
Preferred Education And Experience:
"Undergraduate degree from accredited university in related discipline such as: business, finance, hospitality, or human resources.Experience in commercial real estate or retail environment #INDSJ"
We need to strip "#INDSJ". So we have: Undergraduate degree from accredited university in related discipline such as: business, finance, hospitality, or human resources. Experience in commercial real estate or retail environment.
We'll output as
- items.
Now we need to ensure we don't include boilerplate: EEO, E-verify, Accessibility Note, Drug Free Workplace, background check, etc. Also remove "All recruitment is managed internally; unsolicited agency submissions from recruiters or staffing agencies will not be considered." etc.
Also remove "Experience the difference and be a part of our extraordinary team!" maybe it's not boilerplate but could be considered fluff; but it's not a heading; we could keep as a paragraph under About the company or after. However it's not essential; but instruction says preserve ALL substantive information; that line is somewhat promotional but still part of posting. I'd keep it as a
after About the company maybe. But we need to avoid duplication. Not duplicated. Now produce HTML fragment. Structure:
About the Company
...company description...
Experience the difference and be a part of our extraordinary team!
(maybe optional)About the Role
...role description...
Benefits
- Competitive salary
- Generous Suite of Medical, Dental, and Vision Benefits
- 401(k) match
- Paid PTO and Holidays
- Paid Volunteer Hours
- Team Member Paid Leave Programs
- Tuition Reimbursement
- Wellness Incentives
- Group Life and Disability Insurance
- Voluntary Benefits
- Team Member Discounts
- And more…
Responsibilities
- ...each duty...
Competencies
- ...each competency...
Required Education and Experience
- High School Diploma or equivalent
- 2-5 years’ experience or equivalent in administrative and/or executive support level capacity with increasing responsibilities
- 1-2 years management/supervisory experience
Preferred Education and Experience
- Undergraduate degree from accredited university in related discipline such as: business, finance, hospitality, or human resources
- Experience in commercial real estate or retail environment
- items.
Now we need to ensure we don't include boilerplate: EEO, E-verify, Accessibility Note, Drug Free Workplace, background check, etc. Also remove "All recruitment is managed internally; unsolicited agency submissions from recruiters or staffing agencies will not be considered." etc.
Also remove "Experience the difference and be a part of our extraordinary team!" maybe it's not boilerplate but could be considered fluff; but it's not a heading; we could keep as a paragraph under About the company or after. However it's not essential; but instruction says preserve ALL substantive information; that line is somewhat promotional but still part of posting. I'd keep it as a
- items.
Preferred Education And Experience:
"Undergraduate degree from accredited university in related discipline such as: business, finance, hospitality, or human resources.Experience in commercial real estate or retail environment #INDSJ"
We need to strip "#INDSJ". So we have: Undergraduate degree from accredited university in related discipline such as: business, finance, hospitality, or human resources. Experience in commercial real estate or retail environment.
We'll output as
- .
Required Education And Experience:
"High School Diploma or equivalent years of work-related experience 2-5 years’ experience or equivalent in administrative and or executive support level capacity with increasing responsibilities 1-2 years management/supervisory experience"
We need to parse: It says "High School Diploma or equivalent years of work-related experience 2-5 years’ experience or equivalent in administrative and or executive support level capacity with increasing responsibilities 1-2 years management/supervisory experience". Likely meaning: High School Diploma or equivalent; 2-5 years experience in admin/executive support; 1-2 years management/supervisory experience.
We'll output as
- each duty.
Competencies: list of competencies. We'll output as
- items.
Essential Job Duties And Responsibilities: a long list of duties. We need to preserve all. We'll output as