Office Manager -Gyn Oncology

Job Description

The role is responsible for the organization and coordination of office operations, procedures and resources to facilitate organizational effectiveness and efficiency. Provides day-to-day operational, technical and problem-solving leadership on administrative matters including, but not limited to: patient flow, office operations, customer service, health insurance, billing/coding requirements, and EMR functionality and utilization.

Requirements

• Provides day-to-day operational, technical and problem-solving leadership on administrative matters including, but not limited to: patient flow, office operations, customer service, health insurance, billing/coding requirements, and EMR functionality and utilization.
• Supervises the administrative and clinical staff and practice operations including scheduling, work flow, service delivery and employee performance.
• Models the efficient operation of the unit by scheduling and assigning work, resolving processing problems, monitor progress, and carrying an assigned workload or filling in as necessary.
• Develops and maintains office & departmental budgets and KPIs (Key Performance Indicators).
• Implements and monitors departmental goals and objectives for the work group.
• Analyzes needs and develops recommendations in order to align with the strategic direction of the organization.
• Maintains effective, positive customer service relationships by responding to customer needs, resolving conflicts, and educating employees on customer service.
• Effectively and continually communicates with the staff, management, and customers to facilitate the flow of information necessary to the success of the employees and the work group.
• Promotes teamwork within the practice through timely and collaborative communication with medical staff.

Qualifications

• Bachelor's Degree and/or appropriate certification preferred.
• 3 years’ experience in a medical/surgical practice required.
• Previous management/supervisory or leadership experience preferred.
• Epic experience preferred.
• Strong communications skills and experience in a leading role required.
• Ability to improve quality and productivity by identifying improvement opportunities.

Skills

• Effective communication skills.
• Leadership experience.
• Experience with Epic.
• Experience in medical/surgical practice.

Benefits

We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance.

Pay

N/A

Schedule

Monday - Friday 8:00am - 4:30pm