Office Manager- Gonzales

We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections with real specific content. We must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate like EEO, legal, etc. Must preserve all substantive info. We need to parse the posting. Key sections: - About The Company: description of company mission, values. Should we include as a section? The allowed headings list includes "About the role" etc. Not "About The Company". The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says e.g., implying those are examples, but we should only use those headings? It says "use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." Likely they expect we use those headings when appropriate. "About The Company" is not in list; maybe we should not create a heading for it, but we could incorporate its content into a

without heading? The instruction: "Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it." It doesn't forbid other headings, but they gave examples. Safer to stick to those headings only. So we need to map content to those sections. We have: - About The Role: description of role, mission, flexible workplace, etc. That's content for "About the role". We'll put that under

About the role

with

. - Responsibilities: list of essential job duties and responsibilities. That's a big list. We'll put under

Responsibilities

with

• items. - Requirements: maybe "Required Education And Experience" and "Preferred Education And Experience". Could be under Requirements or Qualifications. The instruction includes both Requirements and Qualifications as possible headings. We need to decide. Likely Requirements = required education/experience; Qualifications = preferred education/experience or competencies? Skills = competencies list. Benefits = perks list. Pay = salary info (competitive salary). Schedule = flexible schedule mention. We must not create sections with filler like "commensurate with experience". We have "Competitive salary" mentioned under Perks. That's specific enough for Pay section? It says "Competitive salary". That's not a number but it's specific statement. We can include Pay section with that phrase. Benefits: list of perks: Competitive salary, Generous Suite of Medical, Dental, and Vision Benefits, 401(k) match, Paid PTO and Holidays, Paid Volunteer Hours, Team Member Paid Leave Programs, Tuition Reimbursement, Wellness Incentives, Group Life and Disability Insurance, Voluntary Benefits, Team Member Discounts, And more… We'll include those as
  . Schedule: mention "Ability to work a flexible schedule to accommodate business needs, including weekends, nights and holidays". That's schedule info. Skills: competencies list (Ability to instill sense of teamwork, etc.) We'll put under Skills. Qualifications: maybe combine required and preferred education/experience? Could split: Requirements = required education/experience; Qualifications = preferred education/experience. We'll do that. We must not include boilerplate like EEO, E-verify, accessibility note, drug free workplace, background check, etc. Remove those. Also remove duplicated lines. Now craft HTML. Structure:

  About the role

  ... (content from About The Role paragraph plus maybe mission? Actually About The Role includes: "In our continued mission to create shopping destinations that entertain, inspire, and bring communities together, Tanger is seeking a Office Manager- Gonzales This role offers the opportunity to work both independently and collaboratively, supported by a flexible, Teams-driven workplace designed to empower connection, innovation, and impact across geographies." Also earlier About The Company description maybe not needed. We'll include the role description. We could also incorporate company mission? But not required. We'll put that paragraph.

  Responsibilities

  • Develop and implement office policies and procedures, identifying opportunities for office management improvement and implementing new systems.
  • Manage day-to-day administrative functions.
  • Maintain an organized office environment, ensuring all reports, presentations, and other documentation are prepared and available for the Management team.
  • Provide administrative support to the management team, including calendar management, due date assignments, meeting coordination, and travel arrangements.
  • Oversee the proper functioning of office equipment and liaise with IT support for any technical issues.
  • Create and maintain an onsite filing system for documents and records adhering to data protection regulations as required by the Company.
  • Handle incoming calls, emails, and mail promptly, efficiently, and professionally.
  • Oversee cash and credit card handling functions where applicable in accordance with company policies and procedure.
  • Work with Credit and Collections department to follow up with tenants that have past due balances. Determine reason for late payment and get commitment for payment date. Follow up with tenants until account is brought current. Notify A/R Manager of tenants with financial problems and those with delinquent accounts.
  • Coordinate and prioritize tasks such as correspondence, scheduling, and data entry.
  • Manage Tanger Ambassador staff (where applicable). Ensure staff adheres to all Tanger policies related to conduct, attendance, and overall performance of the role. Provide leadership for improvement plans for employees who fail to meet expectations and recognize high performing talent.
  • Own recruiting, onboarding, and training staff including training sessions for sampling campaigns, marketing activations, and other events as needed.
  • Collaborate with corporate accounts payable department and oversee property level accounts payable/accounts receivable in Nexus and maintain accuracy of the General Ledger. Manage orders for consumable inventory in alignment with property expense budgets through cost-effective procurement.
  • Support the management team with budgeting processes such as budget creation, reforecasting, capital expense management, and track expenses to maintain financial records.
  • Oversee administrative leasing, operations, and marketing tasks across multiple databases.
  • Conduct property walks/inspections and report findings to Property Management and take action as needed.
  • Act as a primary point of contact for vendors, contractors, retailers, and shoppers.
  • Support leasing efforts by managing suite photo database and show vacant spaces as needed.
  • Research and vet vendors for SOX compliant bidding processes.
  • Own vendor check-in/ check-out, maintaining and facilitating all on-site vendor relations, communicating information between vendors and Operations Director.
  • Support Marketing Director with activations, signage for vendor partnerships, and monthly promotions, as well as Proof of Performance photos for advertising agreements and sampling campaigns.
  • Collaborate with the team for meetings, marketing events, and community outreach to include occasional nights, holidays, and/or weekends.
  • Collaborate with other departments to facilitate interdepartmental communication, resolve issues, and support cross-functional initiatives.
  • Assist in the management and auditing of external marketing communication platforms (social media, websites, etc.).
  • Cultivate strong relationships with retail partners by collaborating with the management team to communicate through various channels as needed.
  • Create effective processes and procedures by keeping Emergency Notification Systems and Crisis Management files current, taking proper crisis management steps independently when necessary.
  • Process property incident reports for internal communication/reporting.
  • Manage life safety reporting of direct reports as needed during crisis situations.
  • Manager on Duty as required to include being on-site as needed, leading crisis management processes and procedures, handling urgent needs, making decisions to address the needs of internal employees, retailers, vendors, and shoppers as necessary.
  • Assist Management team with special projects or other duties as needed or assigned per skillset and interest.
  • Provide backup as needed for any absent management team members.

  Requirements

  High School Diploma or equivalent years of work-related experience; 2‑5 years’ experience or equivalent in administrative and/or executive support level capacity with increasing responsibilities; 1‑2 years management/supervisory experience.

  Qualifications

  Undergraduate degree from accredited university in related discipline such as business, finance, hospitality, or human resources; Experience in commercial real estate or retail environment.

  Skills

  • Ability to instill a sense of teamwork resulting in positive internal and external relationships
  • Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines
  • Ability to demonstrate strong leadership skills; ability to supervise and evaluate assigned personnel, establish priorities, create, and provide training
  • Knowledge of accounting principles and experience with financial administration
  • Strong attention to detail
  • Excellent interpersonal skills; ability to build relationships with coworkers, retailers, shoppers, etc.
  • Ability to multi‑task and work independently in a high volume, results‑oriented environment with adaptability to handle various responsibilities and changing priorities
  • Outstanding verbal and written communication skills, fluency in English; bilingual in Spanish is a plus
  • Exceptional problem‑solving and decision‑making abilities
  • Demonstration of flexibility and adaptability
  • Ability to maintain confidentiality and handle sensitive information with discretion
  • Ability to work a flexible schedule to accommodate business needs, including weekends, nights and holidays
  • Adhere to Tanger’s Values: Integrity, Inclusion, and Innovation

  Benefits

  • Competitive salary
  • Generous Suite of Medical, Dental, and Vision Benefits
  • 401(k) match
  • Paid PTO and Holidays
  • Paid Volunteer Hours
  • Team Member Paid Leave Programs
  • Tuition Reimbursement
  • Wellness Incentives
  • Group Life and Disability Insurance
  • Voluntary Benefits
  • Team Member Discounts

  Pay

  Competitive salary

  Schedule

  Ability to work a flexible schedule to accommodate business needs, including weekends, nights and holidays

  We have duplicated "Competitive salary" in Benefits and Pay. Might be okay but could be considered duplication. Perhaps we should not duplicate; maybe Benefits should list the perks excluding salary, and Pay section includes salary. The Benefits list originally included "Competitive salary" as first item. We could keep it only in Pay and remove from Benefits to avoid duplication. However the instruction says preserve ALL substantive information; removing it would lose that info. But we could keep it in Benefits and also in Pay? That duplicates info. Might be considered redundant but not invented. Might be okay but better to avoid duplication by moving salary to Pay only and keep other benefits. However the original Benefits list explicitly includes "Competitive salary". If we omit it from Benefits, we are dropping that piece of information from Benefits section, but we still have it in Pay section, so the info is preserved overall. That should be acceptable. Thus Benefits list will exclude Competitive salary. Let's adjust Benefits:
  • Generous Suite of Medical, Dental, and Vision Benefits
  • 401(k) match
  • Paid PTO and Holidays
  • Paid Volunteer Hours