Office Manager Frisco

About the role

Manage both office locations in Frisco. Travel between two locations to attend meetings with insurance companies and manage IT issues.

Responsibilities

• Onboard and train staff members.
• Process payroll and handle PTO.
• Coach staff and conduct training sessions for better patient care and satisfaction.
• Evaluate staff performance and conduct regular meetings.
• Manage office supplies and inventories, including printing patient lists for overdue annual physicals and quality metrics.
• Coordinate referrals and prior authorizations, ensuring staff complete these tasks daily.
• Follow up with eCW for ticket issues and updates, and communicate with the Offsite billing team.
• Communicate with physicians weekly to provide reports on practice performance.
• Manage utilities with contractors and ensure a clean environment for patients and families.
• Manage contract staff at both locations, ensuring they are available daily.

Qualifications

• Experience managing multiple office locations.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in MS Office (Word, Excel, Outlook).
• Ability to manage IT issues and coordinate with IT personnel.
• Knowledge of eCW and its processes.

Skills

• eCW
• MS Office - Word, Excel, Outlook