Office Manager & Executive Assistant

Company Overview:

Easy Mile Fitness is a premier multi-unit franchisee of Planet Fitness health clubs, owning and operating 72 clubs across a geographically diverse footprint that includes Puerto Rico, Florida, Georgia, South Carolina, Oregon, Alaska, and Canada. Headquartered in downtown Boston, MA, we are on an aggressive growth path targeting 100+ clubs by 2030. Our leaders have real accountability, our headquarters team moves fast, and we genuinely believe fitness changes lives. We are focused on being the best-in-class operator of Planet Fitness clubs and are committed to living out our mission: "To create and foster an environment where everyone can enrich their life through fitness."

About the Role

The Office Manager & Executive Assistant is a dual-function role serving as the operational backbone of our 25-person Boston corporate office. This role combines office operations leadership with executive-level support, ensuring the office runs smoothly while providing high-trust support to senior leadership.

Responsibilities

• Manage operations for an office of 25 employees, managing facilities, vendor relationships, building management contacts, and day-to-day office systems.

• Own conference room scheduling, AV setup, and meeting logistics for internal and external gatherings including board meetings.

• Maintain and order office supplies, snacks, equipment, branded apparel, and beverages.

• Act as primary point of contact for building management; submit and track service requests, coordinate repairs, and manage access for guests and contractors.

• Function as office reception, distributing mail, greeting incoming clients and job candidates, and acting as liaison for all office guests and employees.

• Maintain a clean, organized, and welcoming office environment that reflects the EMF brand and culture.

Qualifications

• 3+ years of experience in an office management, executive assistant, or chief of staff support role.

• Demonstrated experience supporting C-suite or senior leadership with calendar management, travel, and executive communications.

• Exceptional written and verbal communication skills.

• Strong time-management and people skills, high degree of flexibility, and excellent multitasking ability.

• Discretion and professional judgment when handling sensitive or confidential matters.

• Detail-oriented and organized with ability to build processes, not just complete tasks.

• College degree preferred or equivalent professional experience.