Office Manager/Administrator

About the role

We are searching for an experienced Office Manager/Administrator to help our growing company expand into the future. The candidate will be required to:

Responsibilities

• Maintain communication with customers via our office phone system, texting, and emails.
• Schedule meetings with potential customers for our estimators.
• Schedule approved jobs according to staffing availability.
• Maintain inventory of all literature and marketing materials used by TruBlue.
• Relay any communications between clients, staff, and management.
• Track hours worked by employees per job.
• Track purchases made for each job.
• Aid in sending out invoices when the projects are complete.
• Aid estimators with material location and pricing.
• Help maintain our social media accounts and email communication with our prospects.

What we value

• FAMILY – Why else are we in this business? It is our most important asset, and we strive to make everyone feel like they are part of our family!
• INTEGRITY – Treating people with respect and looking for the same in return, everyone has a voice!
• TRUST – Achieved through reliability and credibility, cannot just talk it, ya gotta walk it too!
• QUALITY – Taking pride in one’s work and providing the best value and customer experience possible, they will not always remember the work that was done, but they will remember you!

Requirements

• Excellent computer skills, including Excel, Word, and CRM platforms.
• Excellent social media knowledge including Facebook, Nextdoor, etc.
• Strong work ethic and take pride in your work.
• Expert in customer satisfaction – treat people with respect and expect it in return.
• Ability to communicate with clients with diverse socioeconomic status and age differences.
• Ability to work with a diverse team of employees.
• Ability to set an efficient schedule for a growing number of crew members.
• Ability to adjust to interruptions, (ie. last minute cancellations, call-offs, illnesses, etc.)
• Have a basic knowledge of business principles including profitability and efficiency.

Qualifications

• Driver's license and transportation, but will work a majority of the time remotely.
• Legal citizen of the US, and speak fluent English.

Benefits

• 401K *
• AFLAC (Accident Insurance included, other coverages available)*
• 6 paid holidays *
• Paid vacations *
• TruBlue t-shirts, polos, and other company gear

Pay

Not specified

Schedule

Not specified