Office Manager/Administrator

About the role

TruBlue of Mid Wilshire Los Angeles is a Home Ally Service company seeking an experienced Office Manager/Administrator to support its growth. The ideal candidate will manage customer communications, schedule appointments, and assist with various administrative tasks.

Responsibilities

• Maintain communication with customers via our office phone system, texting, and emails.
• Schedule meetings with potential customers for our estimators.
• Schedule approved jobs according to staffing availability.
• Maintain inventory of all literature and marketing materials used by TruBlue.
• Relay any communications between clients, staff, and management.
• Track hours worked by employees per job.
• Track purchases made for each job.
• Aid in sending out invoices when projects are complete.
• Aid estimators with material location and pricing.
• Help maintain our social media accounts and email communication with our prospects.

Qualifications

• Excellent computer skills, including Excel, Word, and CRM platforms.
• Strong work ethic and take pride in your work.
• Expert in customer satisfaction – treat people with respect and expect it in return.
• Ability to communicate with clients with diverse socioeconomic status and age differences.
• Ability to work with a diverse team of employees.
• Ability to set an efficient schedule for a growing number of crew members.
• Ability to adjust to interruptions, such as last-minute cancellations, call-offs, illnesses, etc.
• Basic knowledge of business principles including profitability and efficiency.

What We Value

• FAMILY – Everyone feels like part of our family!
• INTEGRITY – Treating people with respect and looking for the same in return.
• TRUST – Reliability and credibility, demonstrated through actions.
• QUALITY – Providing the best value and customer experience possible.

Requirements

• Driver's license and transportation.
• Legal citizen of the US and fluent in English.

Pay

The pay details are not specified in the job posting.

Schedule

The schedule details are not specified in the job posting.