OFFICE LPN & COMMUNITY EDUCATOR

Position Benefits

• Competitive Pay
• Excellent Hours. Work 8am-4pm Monday-Friday.
• Small family centered agency that encourages a work-life balance.
• Paid Time Off
• Comprehensive Health Insurance Benefits (medical, dental, vision)
• Employer paid Life and Disability insurance.
• 401(k) Retirement Savings Plan with Company Matching Contributions
• Mileage Reimbursement
• Free Training
• Employee referral bonuses

Responsibilities

• Provides exceptional patient care and seamless clinical support.
• Develop and implement community health education.
• Is confident in triaging telephone calls from patients and medical providers with medical questions or concerns, ensuring timely and appropriate follow-up.
• Is highly organized and detail-oriented, coordinating patient communications such as lab results, medication refills, dosage changes, and provider instructions with accuracy and professionalism.
• Thrives in a collaborative team environment and has strong communication skills, empathy, and a commitment to delivering quality care to every patient served.
• Ensures teams meet their goals in the areas of quality, service, regulatory/accreditation (as applicable), and cost and ensures these goals are compatible with the organization's mission, vision, values, and strategic initiative.
• Creates and provides community education monthly at a variety of locations.
• Obtain blood pressure for community members at monthly blood pressure clinics at a variety of locations.
• Respond to patients and providers promptly, document all calls, and maintain accurate, complete records in the patients' chart.
• Enter patient prescriptions and medical orders into patient charts.
• Generate patient and agency related reports, as needed.
• Participate in agency performance improvement programs and disease management programs.
• Assist in the coordination and implementation of staff and community immunization programs.
• Assist Director of Home Health and Hospice with a variety of office tasks daily.
• Review patient care problems with staff and promote constructive problem solving.
• Ensure staff compliance with state, federal insurance and OSHA regulations.
• Assist with staff education and tracking.
• Assist with ensuring that the QAPI Program is data-driven and implemented company-wide; defines data elements to be captured for ongoing.
• Attend Clinical Staff team meetings.
• Promotes effective communication between programs and different disciplines to provide coordination and continuity of care.
• Promote teamwork among teams and other departments. Promotes self-directed work teams. Promotes and encourages professional growth.
• Accepts personal responsibility for annual continuing education to keep current in field of practice.
• Demonstrates commitment to the organizations and network's mission, vision, values, and strategic initiatives to staff and customers.
• Perform other duties as assigned.

Education and Experience

• Associate's degree required.
• Current Licensed LPN with at least 2 years' experience in the field is required.

Required Skills and Abilities

• Ability to travel required.
• Possess a valid drivers' license required.
• Possess proof of automobile insurance required.
• Ability to pass a Motor vehicle background screening.
• Strong written and oral communication skills in person and over the phone.
• Strong team skills.
• Ability to be organized and flexible.
• Ability to respond well to changing priorities and conditions.
• Ability to work independently and take initiative.
• Excellent judgement and problem-solving skills.
• Excellent and ongoing knowledge of Federal and State regulations and ACHC standards.
• Knowledge of the duties and functions of the home health and hospice agency and its relationship to the healthcare community.
• Comprehensive knowledge of state and federal guidelines and regulations.

Physical Demands and Work Environment

• Job requires some physical activities including but not limited to; sitting or standing for extended periods of time, typing, reaching, standing, walking, kneeling, lifting, fingering, grasping, feeling, talking and hearing.
• Job requires use of general office equipment including phones, copiers and computer equipment.
• Job requires light physical work including the ability to exert up to 20 lbs. of force occasionally, 10 lbs. regularly.
• Job requires visual acuity including the ability to see at or within arm's reach as well as to operate a motor vehicle.
• Job is subject to inside environmental conditions; low noise level.