Office Facilities Associate
Job Description
Schedule: Monday - Friday 10:30am-7:30pm
About the Role
The Facilities Associate position plays a crucial role in ensuring the smooth operation and aesthetic integrity of the office environment. This role involves direct interaction with clients, vendors, and building management to address facility-related issues and maintain the overall operational functionality of the office.
Responsibilities
- Perform regular inspections of the client space (doors, furniture and fixtures) and escalate to relevant vendors for resolution
- Respond to employee facility related requests – temperature, parking, etc.
- Cookinate with Building Management on any issues relating to janitorial services, security, parking, etc.
- Support emergency evacuation plans/fire drills
- Interact with vendors for vending machines, coffee service, Life Safety Equipment, day porter, and other facility related services
- Obtain working knowledge on thermostats, HVAC controls, Fire Controls, Security alarm system
- Cookordinate minor moves
- Cookordinate furniture orders/minor furniture changes
- Manage building access/badges and internal keys
- Cookordinate onboarding and offboarding of client staff
- Assist Account Manager/Facilities Manager with overall maintenance of offices and ad hoc/special administrative projects in support of client initiatives
- Work with manager to update Site Procedures Manual
- Set tone for the environment by maintaining a positive personality, sense of urgency, independent thinking, self starting and high-spirited “can-do” disposition
Qualifications
- Minimum of 1 year of work experience in the area field of facilities, property management or building operations
- High School diploma or GED required
- Strong written and verbal skills
- Proven customer service skillset
- Experience with Microsoft Office (Word, PowerPoint and Excel), including Outlook email and calendar
- Experience in navigating a high-profile, high-paced environment
- Experience problem solving, rationalizing and mitigating/manage obstacles presented
- Self starter, task-oriented leader
- Ability to work overtime as needed
- Ability to handle sensitive and/or confidential information
- Proven ability to multi-task, meet deadlines and complete projects in a timely manner
- Demonstrate initiative and proactive thinking
- Ability to work well with others in a team atmosphere
- Maintain a professional appearance and high level customer service mindset at all times
- Prove ability to commit and adhere to all client values, principles and procedures
Additional Information
The salary range for this role at the noted RRD location is $20.53 - $28.70 / hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts. RRD is an Equal Opportunity Employer, including disability/veterans. At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process. All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.