Office Coordinator, Marriage & Family Therapy Program

About the role

The marriage and family therapy graduate program, in the Department of Human Development and Family Science, is currently seeking an Office Coordinator to provide administrative and fiscal support the operations of the marriage and family therapy program and its training clinic, the Family Therapy Center (FTC).

Responsibilities

• Maintain compliance with program and FTC policies and procedures, as well as general office procedures.
• Work collaboratively and independently.
• Facilities and inventory management.
• Fiscal operations (e.g., purchasing, accounts payable, etc.).
• Records management.
• Student services.
• Afford assistance with program assessment.
• Afford assistance with client services at the Family Therapy Center (https://familytherapy.vt.edu/ftc).
• Conducting client intakes.
• Responding to client communication.
• Processing client paperwork.
• Assisting with confidential client records.
• Supporting clinic data collection.

Requirements

• Customer service experience, preferably in a medical or related environment.
• Experience using databases, preferably related to patient/client data.
• Experience with confidential records (i.e. HIPAA and FERPA).
• Proficiency with MS Office: Word, Excel (including formula functions, formatting, pivot tables).

Preferred Qualifications

• Training or experience with electronic medical records software.
• Notary Public.

Pay and Benefits

Pay Band 3
Overtime Status: Non-Exempt: Eligible for overtime
Appointment Type: Regular
Salary Information: $48,000-$53,000, Commensurate with Experience
Hours per week: 40

Additional Information

The successful candidate will be required to have a criminal conviction check.