Office Coordinator - Full Time, Days
Mental Health Association of Rochester · Fredericksburg, VA · 4 days ago
AdministrativeFull-time
Role Overview: This position involves office coordination, customer service, and revenue cycle functions to ensure efficient daily operations. It plays a vital role in front-end revenue processes and significantly impacts the patient experience, emphasizing patient satisfaction and multi-tasking abilities. Key Responsibilities Interact courteously with patients, families, physicians, and visitors.Register patients, verify insurance, and ensure accurate claim processing.Manage reception area and keep patients informed of schedule changes.Answer and triage phone calls promptly and professionally.Schedule appointments, procedures, and tests, ensuring all necessary authorizations and referrals are in place.Maintain patient files, process payments, and reconcile records.Communicate with billing and other departments to facilitate claims submission.Assist with data collection for government incentive programs and support physician billing processes. Qualifications & Skills High School Diploma or GED required.Preferred experience in medical offices, customer service, and Microsoft Office.Strong critical thinking, communication, and multi-tasking skills. Additional Info: Physical and mental requirements include sitting, using arms/hands, and effective communication. The role may involve exposure to chemicals and requires collaboration within a team.