Office Associate Sun - Thurs - Ellenwood

About the role

The Office Associate accurately enters information into SECO’s and customers’ systems, handles telecommunication activities, and supports internal and external customers.

Responsibilities

• Accurately update inbound load information into multiple systems for inbound shipments.
• Update completed inbound loads within multiple systems.
• Notate shortages, overages, damages, and other information and update accordingly.
• Enter and tender outbound loads into multiple systems; update partially loaded outbound trailers.
• Match, scan, and electronically file inbound and outbound documents as well as Target unloading reports prior to disposing of paperwork.
• Maintain reports and spreadsheets throughout the day and submit them internally and to customers, if required.
• Perform yard and dock walks to properly account for all trailers on site.
• Update the Yard Management System to accurately reflect trailer positions on the SECO yard.
• Promptly and courteously answer phone calls, assist callers, and transfer calls to the appropriate party or department.
• Report findings and general notes on daily processes to manager/supervisor.
• Report any malfunctioning equipment or programs to manager/supervisor.

Qualifications

• High school diploma or GED.

Working Conditions

• Ability to sit and type at a computer station for long periods of time.
• Ability to operate/use call center style telephone.
• Ability to lift up to 10 lbs.
• Ability to work in a fast‑paced environment.
• Occasional exposure to outside weather.

Schedule

Shift: 7:00 am – 4:00 pm or until; Sunday through Thursday.

Requirements

• 0‑2 years of experience in freight consolidation and/or shipping and receiving environment, or related field is desired.
• Detail oriented and accurate with ability to multi‑task.
• Basic typing and computer skills: checking and sending emails, using Microsoft Excel and Word, answering and transferring phone calls, electronic document filing, and office machine operation.
• Familiarity with AS400 and PC applications.
• Excellent verbal and written communication skills.
• Ability to work in a team environment and support other team members; takes pride in doing good work, has a positive attitude, and promotes SECO’s fundamentals.
• Ability to prioritize tasks and manage time efficiently and effectively.
• Ability to speak, read, and write English proficiently.