Office Associate

About the role

Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch. At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. The Office Associate effectively operates the front desk position for the distributorship, including phones, paperwork, and general accounting. This role performs all administrative duties supporting distributor operations. Works under general supervision with regular review by the manager. Operates with integrity and demonstrates a positive attitude. Work environment includes an office setting with exposure to battery warehouse conditions such as moving equipment, mechanical parts, fumes or airborne particles and toxic or caustic chemicals. Requires close vision, depth perception, ability to adjust focus; regularly standing, walking, hearing, talking, using hands to grasp and handle objects; occasional lifting up to 25 lbs.; ability to sustain extended periods of sitting, occasional standing and walking; prolonged use of personal computer and telephone; use of PPE may be required; exposed to road hazards when operating or riding in a vehicle.

Responsibilities

• Accurately maintain accounts payable and accounts receivable including auditing, paying and filing vendor invoices according to company policy and procedure, collections, preparing customer invoices, purchase orders and delivery tickets accurately and timely.
• Perform monthly, quarterly and year-end close efficiently, accurately and on schedule.
• Verify deposits are accurate and made on a timely basis.
• Upload and download handheld computer devices and process data according to a set schedule.
• Provide exceptional customer service both in person and over the phone.
• Support front counter retail as needed.
• Maintain dealer database.
• Assist with inventory count and research variances.
• Follow/fulfill all driver program requirements as specified by the manager.
• Perform all other duties as assigned.

Qualifications

• High school graduate (or equivalent); some college preferred.
• At least one year of administrative support experience in a warehouse or retail environment.
• At least one year of bookkeeping or accounting experience, including AP, AR and Collections.
• Proficient in Microsoft Office products, including Outlook and Excel.
• Multi-line phone experience required.
• Demonstrated use of professional etiquette required.
• Excellent verbal communication skills required.
• Previous experience in a customer-facing role required.
• Ability to multi-task, quickly transitioning from one function/task to the next.
• Demonstrates good organizational skills and can prioritize tasks.
• Works with a high degree of accuracy and attention to detail.
• Approaches tasks with a sense of urgency.
• Must work effectively in a team environment.
• Strong data entry skills.
• Ability to operate a motor vehicle; must have a clean driver’s record and meet driver qualifications requirements.
• Must possess a valid driver’s license.

Pay

$18‑$25 (hourly)