OFFICE ASSOCIATE

Agency: Department of Children and Family Services • Location: Knox County • Full-time, salaried union position (AFSCME RC014)

About the role

The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as Team Clerical. Under direction, this position performs complex, specialized clerical services for a team of supervisors and professional child welfare or child protection staff. The role provides a great opportunity for someone detail-oriented and interested in supporting the Department’s operations.

Responsibilities

• Serve as Team Clerical; perform complex, specialized clerical services for a team(s) of supervisors and professional child welfare and/or child protection staff.
• Answer incoming phone calls and greet visitors.
• Establish and maintain case files.
• Complete and keyboard travel vouchers from handwritten materials, calculate and review for accuracy, and return to workers for review and signature.
• Provide clerical office support as a secretary to the team supervisors and professional staff.
• Orient professional and other clerical staff regarding Departmental rules and office procedures.
• Perform other duties as required or assigned that are reasonably within the scope of the duties enumerated above.

Pay

Anticipated starting salary: $4,144/month. Full salary range: $4,144–$5,429/month.

Benefits

• Competitive compensation plan
• Excellent benefits package
• Pension program