Office Assistant - Practice

About the role

Performs medical office duties including verifying insurance, answering phones, scheduling patient appointments, registering patients, and entering all billing information into system. Collects co-pays and performs pre-certifications and filing.

Responsibilities

• Answers and screens phone calls by third ring.
• Directs all calls to appropriate staff member, ensuring all information is accurate.
• Responsible for scheduling patient appointments and registering patients, including updating and verifying all system demographics and insurance information.
• Performs billing functions such as entering charges and payments, collecting co-pays, reconciling batches and preparing deposits.
• Responsible for preparing referrals and obtaining pre-certifications as required.
• May train and direct office assistants at sites, including preparation of work and training schedules.
• Acts as office resource and mentoring role model.

Qualifications

• Excellent communication and customer service skills.
• Must have strong multi-tasking abilities and computer literacy.
• 1-2 years Medical Office experience.
• HS diploma or equivalent.

Pay

$18.69 - $26.01 Hourly

Benefits

• medical/prescription, dental and vision insurance
• health and dependent care flexible spending accounts
• 403(b) (401(k) subject to collective bargaining agreement)
• paid time off
• paid sick leave as provided under state and local paid sick leave laws
• short-term disability and optional long-term disability
• colleague and dependent life insurance and supplemental life and AD&D insurance
• tuition assistance
• employee assistance program that includes free counseling sessions

Eligibility for benefits is governed by the applicable plan documents and policies.