Office Assistant Orthopedics and Sports Medicine

Location

1264 Howard Gap Rd
Hendersonville, NC 28792

Schedule

Mon-Fri 8am-5pm

Facilities

• Facilitates medical record requests accurately and timely.
• Assists with daily closing procedures.
• Answers the telephone and handles calls in a timely and friendly manner, including appropriate documentation of the call.
• Consistently responds to patient requests in a timely and professional manner.
• Collections required documents such as insurance cards and photo IDs for encounters.
• Schedules and confirms patient appointments prior to the appointment date to ensure a low no-show rate.
• Obtains appropriate medical records and patient information to support patient care needs and distributes documentation within the AMR accurately and timely.
• Obtains insurance authorizations and verifies coverage prior to the patient's appointments, notifying the patient of the current status.
• Collects copays, deposits, deductibles, prior balances, coinsurance, and self-pay payments at the time of service per department policy.
• Establishes patient payment plans as required by department policy.
• Processes patient referrals accurately and timely.

Knowledge, Skills, And Abilities

N/A

Education

High School Grad or Equiv [Required]

Field Of Study

N/A

Work Experience

1+ years related experience [Preferred]

Additional Information

N/A

Licenses And Certifications

N/A

Physical Requirements

View work requirements

Pay Range

$15.05 - $24.08