Office Assistant I

General Information

The evening Office Assistant I provides general receptionist duties and assistance for instructors at the Adult Learning Center (ALC).

Responsibilities

• Provides reception services to ALC visitors and students.
• Accepts all incoming phone calls, provides individuals with accurate information, and takes messages for appropriate staff/instructors.
• Performs assessment testing for Adult Education students.
• Affords assistance in registration for evening students.
• Secures building in the evening.
• Performs clerical duties as assigned including but not limited to copying, collating materials for instructors, filing, faxing, and preparing correspondence and forms.
• Serves as backup for data entry using student information systems (Banner and DAISI) for student registrations, testing, attendance, and progress as required by grants.
• Performs other job-related duties as assigned.

Accountabilities

• Demonstrates Black Hawk College core values.
• Understands the importance of accuracy and timeliness of work.
• Demonstrates dependability.
• Maintains up-to-date job knowledge of Adult Education and PaCE programs and services.
• Maintains up-to-date job knowledge of student information systems.
• Works cooperatively with others.
• Communicates professionally and in a pleasant manner.
• Maintains student confidentiality, security, and permanency of all records/information.

Education & Experience

• High school diploma or equivalent required.
• One year office/receptionist experience preferred.
• Three years of office experience desirable.
• Strong verbal communication skills required.
• Ability to maintain confidential information required.
• Ability to work with diverse populations required.
• Computer experience with Microsoft Office (Word, Excel, Outlook) preferred.

Supplemental Information

This position does not qualify for any benefits.