Office Assistant

Job Summary

Key Responsibilities

• Answer and direct phone calls, take messages, and greet visitors in a professional manner.
• Provide customer support by handling inquiries in a timely manner.
• Perform data entry for AR and AP accounts.
• Absorb responsibilities for hauling tickets and data entry.
• Maintain and organize physical and electronic filing systems.
• Absorb responsibilities for assisting with billing, collections, and basic accounting tasks as assigned.
• Prepare and submit bids.
• Manage Customer Accounts and their PO systems.
• Prepare correspondence, reports, and other documents as needed.
• Pick up mail from Post Office and process incoming mail and packages.
• Support Controller and other admin staff as needed.
• Ensure confidentiality and accuracy of company and customer records.
• Perform other administrative duties as assigned by management.

Qualifications

• A high school diploma or equivalent required; an Associate degree in Business or Office Administration preferred.
• 13 years of clerical, administrative, or office experience.
• Proficiency with Microsoft Office (Word, Excel, Outlook) and basic computer systems.
• Proficiency with Quickbooks Desktop.
• Strong organizational and multitasking skills.
• Excellent verbal and written communication skills.
• A customer service-oriented demeanor with a professional demeanor.
• Ability to work independently and as part of a team.
• Experience in construction or concrete industry is a plus but not required.