Office Assistant

About the role

Select Medical is seeking an entry-level Office Assistant to support the daily administrative operations within the Credentialing Verification Office (CVO). This role helps ensure efficient processes, compliance with standard operating procedures, and a professional work environment. The Office Assistant promotes excellent customer service in all protocols and procedures to provide an exceptional experience through all interactions supported by the CVO.

Responsibilities

• Day-to-day administrative office functions
• Coordinating standard operating procedures to ensure organizational effectiveness, process efficiency, and safety within the CVO
• Promoting excellent customer service in all protocols and procedures
• Supporting interoffice communication protocols
• Auxiliary administrative tasks and inventory control
• Maintaining a professional work environment
• New Employee Set up: IT tickets, phone and security access, database setup, primary source verification sites, building management and maintenance needs
• Managing relationships with vendors, service providers, and landlords
• Developing and implementing office policies
• Ensuring effective cost management when ordering center supplies
• Managing leadership schedules, calendars, and appointments
• Coordinating office staff activities
• Implementing procedural and policy changes to improve operational efficiency
• Preparing operational reports and schedules
• Maintaining a safe and secure working environment
• Managing Departmental Email Inboxes: Payor Enrollment & CVO teams
• Maintaining CAQH Re-attestations as required

Requirements

• Enjoy performing diverse tasks and working with people in an office setting
• Looking to start a career in the administrative side of healthcare
• Willing to work for a company devoted to helping others and achieving outcomes that improve quality of life

Qualifications

• Working knowledge of all office administrative job responsibilities, systems, and procedures
• Strong oral and written communication skills
• Ability to work independently
• Ability to build strong relationships and interact well with coworkers, customers, field associates, and businesses
• Excellent organizational and planning skills
• Demonstrated ability to prioritize to meet deadlines
• Attention to detail and problem-solving skills
• Customer service with a results-oriented approach to meet responsibilities
• Strong interpersonal skills
• Ability to use office equipment, faxes, copiers, etc.
• Proficient in Windows technologies (ex. Word, Excel, PowerPoint)

Skills

• Strong oral and written communication skills
• Ability to work independently
• Ability to build strong relationships and interact well with coworkers, customers, field associates, and businesses
• Excellent organizational and planning skills
• Demonstrated ability to prioritize to meet deadlines
• Attention to detail and problem-solving skills
• Customer service with a results-oriented approach to meet responsibilities
• Strong interpersonal skills
• Ability to use office equipment, faxes, copiers, etc.
• Proficient in Windows technologies (ex. Word, Excel, PowerPoint)

Benefits

Diverse and comprehensive benefits package, Accruable Paid Time Off (PTO), Paid holidays, 401(k) with company match, Health, dental, vision, and life insurance, Short- and long-term disability, Extended Illness Days (EID), Personal and family medical leave, Access to campus walking trails and outdoor rest areas, Thorough orientation and strong cross-department collaboration opportunities.