Office Assistant

Benefits

• Employee discounts
• Paid time off
• Competitive salary

About the role

We are a family-owned and operated business that prides itself on providing top-tier service to our community. We are seeking a dedicated, highly organized Office Assistant to serve as the backbone of our daily operations.

Responsibilities

• Client Relations: Managing heavy phone and email communication with a professional and helpful demeanor.
• Operations: Scheduling appointments and efficiently dispatching our team of technicians.
• Project Support: Writing proposals, pulling permits, and generating operational reports.
• Financials: Managing billing, collections, and basic bookkeeping tasks.
• Problem Solving: Resolving customer concerns quickly to maintain our reputation for excellence.
• Growth: Identifying and implementing new ways to improve office efficiency.

Qualifications

• Experience: 4+ years of office administration experience.
• Tech Savvy: Proficiency in Microsoft Office Suite (Excel, Outlook, PowerPoint), Service Titan, and a high level of comfort learning new software.
• Communication: Exceptional verbal and written skills; a strong professional telephone presence is a must.
• Independence: Proven ability to work with minimal supervision and handle multiple tasks simultaneously.
• Reliability: A valid driver's license, a clean record, and a strong track record of punctuality.

Skills

• Experience in HVAC or home service operations
• Proficiency in QuickBooks
• Notary Public certification
• Service Titan experience
• Local service area knowledge

Pay & Schedule

• Pay: Starting at $15.00/hour (Negotiable based on experience).
• Schedule: Full-time (40 hours per week) with occasional overtime during peak seasons.

Job Type

Full-time.

Contact Information

Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.