Office Assistant

About the role

We’re looking for a bright, energetic Part-time Office Assistant to join our Havertys Team. Advance your career with Havertys, the most established Furniture Retailer in the industry.

Responsibilities

• Advance your career with Havertys, the most established Furniture Retailer in the industry.
• Office Team Members are an integral part of Havertys’ outstanding customer experience in our retail locations by being customer focused and working as a team.
• Office Team Members process customer sales, process payment transactions, answer phones, and schedule deliveries.
• You’ll thrive in our team environment where our focus is always superior Customer Service, Integrity, Quality, and Teamwork.
• Balance the cash fund every morning and evening
• Complete daily opening and closing procedure checklists
• Prepare and reconcile bank deposits
• Accurately process customer sales and payments
• Maintain an organized and secure office environment
• Answer incoming calls, distribute messages, and manage store voicemail
• Handle customer complaints and follow up on service tickets
• Review outstanding customer transactions
• Verify and schedule deliveries to ensure they are ready to be routed
• Contact customers when products are available for pickup
• File and prepare daily paperwork

Qualifications

• High school diploma or GED, with 1-3 years of customer service experience (preferably in retail)
• 1-3 years of cash handling experience (e.g., banking, customer service, data entry, office administration, medical records) or equivalent combination of education and experience.
• General computer skills with knowledge of Microsoft Word, Excel, and O365 preferred
• Strong math, communication, and customer service skills
• Highly organized with the ability to multitask
• Able to follow oral and written instructions and work independently with discretion

Benefits

• We Offer Paid comprehensive training
• Flexibility to draw pay between pay cycles with our Daily Pay Program
• Ability to advance within the company if desired
• Opportunities to give back to the community
• Substantial associate discount on our quality merchandise
• Earning Opportunity Starting at $15 an hour, more with experience.
• Get Paid Daily.
• Team members have the flexibility to Draw Pay between pay cycles.

Pay & Schedule

• Starting at $15 an hour, more with experience.
• Schedule: Approximately 25 hours per week. Our stores are open 10 am – 7 pm Monday – Saturday and 12 pm – 6 pm Sunday.

Job Requirements

• Physical Demands While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move more than 20 pounds occasionally.

Company Information

• We are an Equal Opportunity Employer.
• Havertys does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status or any other basis covered by appropriate law.