OFFICE ASSISTANT

Responsibilities

• Answer incoming calls and monitor voicemail; transferring calls to the appropriate team member or takes messages.
• Answer informational calls including, but not limited to, calls regarding subsidized programs (e.g., how the programs work, how to get on the waiting list, applicants checking on their position on the waiting list, etc.).
• Routine typing of forms, reports, and correspondence using word processing equipment.
• Routine clerical duties including opening mail, copying, sorting, filing, and retrieving data.
• Complete and mail verification forms and documenting receipt on processing checklist.
• Delivery of notices to residents.
• Entering of workorders in the Company software.
• Routine calls to residents to follow-up on workorders, delinquent rent or other matters.
• Order office supplies as directed by the Property Manager.

Qualifications

• High school diploma or the equivalent
• Basic typing skills, proper use of grammar, spelling, and punctuation.
• Working familiarity with PCs, calculators, fax machines, copiers, etc.
• Possess strong oral and written communication skills and display a proactive customer service approach to their working environment.
• Able to work overtime.
• Able to communicate effectively verbally and in writing.
• Able to read and comprehend the English language.

Benefits

• Vacation/paid time off
• Paid holidays
• Medical, dental, and vision insurance
• Apartment discount
• An outstanding 401K plan with generous matching