Office Assistant 1 (Keyboarding)- EOC Welcome Center- NY HELPS

About the role

SUNY Brockport’s Educational Opportunity Center (EOC) is seeking an Office Assistant 1 (Keyboarding) for the Rochester EOC Welcome Center. The position provides professional assistance and referrals to a large volume of daily visitors, staff, and students.

Responsibilities

• Operates the main switchboard, receiving calls promptly, accurately, and professionally.
• Answers inquiries and directs or records messages to appropriate personnel or departments.
• Maintains a sign‑in visitor log and controls escort‑required name badges for all visitors/guests.
• Logs and coordinates incoming and outgoing courier mail/packages.
• Prepares and processes all REOC outgoing and incoming mail, including certified, rush, overnight, and return‑receipt mail.
• Receives and distributes all mail in a timely manner.
• Types correspondence, documents, records, and other written material.
• Maintains and operates copier and postage‑machine equipment; monitors operation of all copier and mail‑owned equipment at REOC.
• Coordinates scheduling of copier/postage‑machine repairs with outside contractors.
• Ensures equipment is well stocked with supplies such as toner, tape, and ink.

Requirements

Minimum Qualifications (NY HELPS – non‑competitive appointment)

• No minimum education or experience requirements.

Minimum Qualifications (competitive appointment)

• Permanent appointment in an Office Assistant 1 NY State classified position, or eligibility on the current NY State Civil Service list for Office Assistant 1.

Preferred Qualifications

• Excellent communication skills.
• Self‑motivated with the ability to multi‑task.
• Detail‑oriented.
• Professional telephone etiquette.
• Basic knowledge of Microsoft Office.
• Bilingual proficiency in reading, writing, and speaking Spanish.

Pay

Salary: $37,862.00 annually.

Schedule

37.5 hours per week, Monday – Friday, 8:00 am – 4:00 pm.

Benefits

Benefits eligible. Details are available through the university’s Careers portal.