Office Assistant 1 (Keyboarding)- Admissions- NY HELPS

Salary: $37,862.00 annually  |  Location: SUNY Brockport  |  Job Type: Classified Full‑Time  |  Division: Enrollment Management  |  Department: Admissions Undergraduate  |  Job Number: 2600439  |  Opening Date: 09/04/2026  |  Closing Date: 09/19/2026 11:59 PM Eastern

About the role

The Office Assistant I (Keyboarding) serves as the first point of contact for prospective students, families, and visitors to the Office of Undergraduate Admissions, creating a welcoming and professional environment while providing exceptional customer service and administrative support. The role includes processing student applications, scanning and processing documents, assisting with campus visits, answering the main admissions phone line, and supporting other office assistants with email, letters, and various tasks.

Responsibilities

• Scan and process documents to student applications.
• Provide customer service and administrative support.
• Help process student applications.
• Assist Campus Visit Coordinator with various tasks.
• Greet and assist daily group visits and individual visitors.
• Answer the main admissions phone line through the office queue and direct callers to appropriate departments or individuals.
• Support other Office Assistants by responding to emails.
• Assist with letters and other miscellaneous duties.

Requirements

Minimum Qualifications (NY HELPS – non‑competitive)

• No specific education or experience required.
• Must pass a keyboarding test demonstrating at least 30 words per minute with 96 % accuracy by the end of the probationary period.

Minimum Qualifications (Competitive)

• Permanent appointment in an Office Assistant 1 (Keyboarding) NY State classified position, or eligibility on the current NY State Civil Service list for Office Assistant 1 (Keyboarding) – Full‑Time, Brockport location.

Preferred Qualifications

• Proficiency with Microsoft Word, Outlook, Access, and Excel.
• Strong interpersonal and communication skills.
• Ability to multi‑task and prioritize work.
• Clear and polite telephone and in‑person communication.
• Team‑oriented work style.
• Experience working with a culturally diverse population.

Schedule

37.5 hours per week, Monday – Friday, 8:00 am – 4:00 pm.

Pay

Salary: $37,862.00 annually.

Benefits

Benefits eligible (see Careers@Brockport for details).