Office and Staff Management Lead

Responsibilities

• Own the day-to-day upkeep of our NYC office — supplies, vendor relationships, mail/deliveries, facilities issues, and general office presentation.
• Ensure the space is stocked, functional, and welcoming for the team and visitors.
• Provide administrative support to the CFO and broader leadership team, including calendar management, meeting coordination, travel booking, and expense report preparation.
• Keep leadership organized and freed up to focus on strategic work.
• Career & People Operations
• Coordinate new-hire onboarding end-to-end (paperwork, equipment setup, first-day logistics, orientation scheduling) and manage offboarding checklists to ensure a smooth, compliant transition in both directions.
• Support benefits administration (enrollment, questions, vendor coordination) and maintain accurate, confidential employee records.
• Serve as the day-to-day lead on HR compliance and policy — maintaining the employee handbook, tracking federal/state/local employment law changes, ensuring required postings and trainings are current, and flagging risk areas to leadership before they become issues.
• Career & People Operations
• Career & People Operations
• Career & People Operations
• Coordinate employee timekeeping and PTO tracking, ensuring records stay accurate and up to date.
• Recruiting
• Own the recruiting process for open roles — writing and posting job listings, managing candidate pipelines, screening resumes, conducting initial phone screens, and coordinating interview scheduling with hiring managers.
• Marketing & Company Presence
• Manage our LinkedIn company page and other marketing/social channels — scheduling posts, sharing company updates and job openings, and keeping our online presence active and on-brand.
• Support marketing with basic asset coordination and posting to other marketing services as needed.
• Vendor, Systems & IT Support
• Manage relationships with office and HR vendors (facilities, benefits brokers, HRIS, office supply vendors), ensuring contracts, renewals, and invoices are tracked and handled on time.
• Aid with basic IT systems and equipment support — setting up new-hire hardware and accounts, troubleshooting common employee tech issues, and coordinating with outside IT vendors as needed.
• Culture & Events
• Plan and execute team events, offsites, and culture-building activities that keep the team connected, including in a hybrid environment.

Qualifications

• 1–3 years of experience in office management, administrative support, HR, or a related operational function.
• Technical Skills / Exposure
• Office & Productivity Tools: Microsoft Office / Google Workspace
• Basic Excel (spreadsheets, simple formulas)
• HR & People Systems: HRIS platform, Benefits administration tool, Timekeeping / PTO tracking systems
• Recruiting & Marketing: Job boards / applicant tracking system, LinkedIn company page management, Basic social/marketing scheduling tools
• IT & Systems Support: Basic hardware/software troubleshooting, Account and equipment provisioning