Office Administrator - Charlotte, NC

About the Role

As an Office Administrator in the Field, you will perform all administrative duties for a Goodyear Commercial Tire Center. We encourage you to allow us to invest in your success as you invest in ours.

Responsibilities

• Billing, credit and collection.
• Handling location purchase orders.
• Ensuring inventory is secured, stored and only accessible to the associates in accordance with company guidelines.
• Maintaining work flow and organization to ensure maximum productivity.
• Filing and other administrative duties.
• Reviewing daily sales reports for any significant changes in gross profits, inventories and potential bad debt losses.
• Maintaining control of all Center assets and inventory.
• Providing "Service Excellence - Always" to meet the service goals of the location and of customers.
• Customer interaction through phone calls.
• Opening and closing work orders.
• Quoting tire prices, including trade-ins, accurately.
• Perform a variety of manual tasks for extended periods of time, which may include light lifting, standing, bending, and squatting.

Requirements

• Must be familiar with general financial and management concepts including cash management, credit & collections, billing & receiving functions, inventory management, accounts payable.
• Must be familiar with computers, including Microsoft Office (Excel, Word, Outlook) and related programs.
• Valid driver's license.
• Must be at least 18 years of age.
• No relocation is being offered for this position.
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future.

Preferred Qualifications

• High School Diploma or GED.
• At least one year of previous administrative experience in a customer service environment.

Skills

• Strong oral and written communication ability.
• Commitment to follow all safety procedures and work in a safe manner.
• Must be able to work in a results-oriented, fast-paced environment as part of a team.
• Must be a self-starter and willing to take initiative, able and willing to work without direct supervision, and be willing to attend appropriate training sessions.