OEM Engineering Lab Manager US

Job Summary

We are Lenovo, a global technology powerhouse with a focus on delivering Smarter Technology for All. This role involves evaluating, understanding, and driving technical requirements for complex OEM solution offerings, collaborating with manufacturing teams, and engaging with key alliance partners.

Responsibilities

• Lead and empower a lab engineering team to conduct customer-driven Proof of Concepts, customer test scenarios, and provide pre-sales customer support.
• Collaborate with manufacturing teams to create processes supporting customization efforts for OEM customers.
• Work with process control systems (e.g., Windchill, Factsheets, PCRs, Jira).
• Manage process execution and release methodologies within the manufacturing environment.
• Collaborate with local test engineers (TE), quality engineers (QE), manufacturing engineers (ME), ITC, and special bids teams.
• Define test automation processes and solutions for the lab engineering team.
• Define process flow for team duties and assign tasks.
• Customize and support of various Linux distributions.
• Architect new ideas for revenue generation through innovative engineering services solutions.
• Leverage technologies including Windows OS, Windows IoT, Linux distros, shell scripting, Java, Python, device drivers, BIOS customizations, and Linux kernel.
• Summarize and convey ideas and issues to upper management.
• Collaborate effectively on a World-Wide (WW) team with members located in different parts of the world – across various time zones.

Basic Qualifications

• Bachelor's degree or higher in Computer Science, Electronic Engineering, or a related engineering discipline.
• 5+ years of experience in the PC or related industry.
• Past experience managing a technical lab team.
• Experience working with third-party suppliers.
• Ability to work in person at the OEM Engineering Lab in Morrisville, NC.

Preferred Qualifications

• Proven capacity to navigate and resolve undefined issues.
• Ability to create repeatable, efficient processes across teams.
• Vision and drive to grow and empower the team.
• Understanding of custom services and manufacturing processes.
• Strong collaboration and negotiation skills.
• Excellent communication and reporting skills.
• Experience with various retail solutions and technologies.