Odessa 02 (University Blvd) Market - Perishables Rep - Part Time

About the Role

As a Perishable Representative, you are responsible for providing a well-stocked and well-maintained department while delivering superior customer service. You will prepare, package, and merchandise fresh product on a daily basis, adhering to all department and food safety/sanitation standards.

Responsibilities

• Customer Service
  • Provides superior customer service
  • Takes orders from customers by telephone or in person
  • Answers customer questions regarding products and assists them with selections
• Food Service
  • Prepares, packages, and merchandises fresh product
  • Slices, packages, labels, and rotates products
  • Scans in items on Telxon for production
  • Assists in technical areas as needed
• Sales
  • Merchandises product effectively
  • Uses suggestive selling techniques to meet customer needs and build department sales
  • Makes regular announcements related to freshly-produced items to increase sales
• Food Safety / Sanitation
  • Cleans and sanitizes display cases; properly operates/maintains equipment
  • Complies with H-E-B food safety and sanitation standards
  • Complies with departmental SOPs and store operating procedures
• Department-Specific Responsibilities
  • Aguas:
    • Peels, cuts, and chops fresh fruits and vegetables
    • Prepares fresh specialty drinks and food products specific to the Aguas department
  • Floral:
    • Designs floral arrangements; provides a variety of fresh, quality products
    • Designs and executes merchandising programs
    • Tracks seasonal record when appropriate
  • Market:
    • Cuts, trims, and prepares meat for service meat counter and self-service counter
    • Ensures proper product rotation and storage
    • Maintains coolers and freezers
    • Weighs, prices, and packages selections
    • Operates power meat prep and process equipment
  • Produce:
    • Stocks and rotates product to ensure freshness
    • Assists floral department when needed
    • Communicates product knowledge to customers by explaining and providing samples
    • Cuts, wraps, and prices produce to be placed on sales floor
    • Maintains signing program
  • Seafood:
    • Knowledgeable about various fish and shellfish
    • Weighs, prices, and packages selections
    • Maintains coolers and freezers

Requirements

• Age Requirement: 18+
• Education: HS Diploma or GED (or equivalent)
• Work Experience:
  • Customer service and communication skills
  • Computer systems knowledge (Telxon, ACR, label machine)
  • Strong customer service skills
  • Reading and writing skills
  • Planning and organizing skills
• Licenses/Certifications: Completion of Company Orientation and Safety Training

Physical Demands & Working Conditions

Function in a fast-paced, retail environment while working with customers and staying attentive to their needs.

• Market Department:
  • Constantly (5.5+ hours per 8-hour day): Reach at waist
  • Frequently (2.5 - 5.5 hours per 8-hour day): Stand, walk, pivot, push/pull arms, grasp, cervical flexion; exposure to wet, cold conditions
  • Occasionally (0 - 2.5 hours per 8-hour day): Reach overhead, reach at shoulder/knee/floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements; exposure to hot conditions, ambient temperatures, loud noise
  • Demonstrate the ability to lift 90 lbs, and manage in excess of 90 lbs
• Seafood Department:
  • Constantly (5.5+ hours per 8-hour day): Reach at waist
  • Frequently (2.5 - 5.5 hours per 8-hour day): Stand, walk, pivot, push/pull with arms, grasp; exposure to wet, cold conditions
  • Occasionally (0 - 2.5 hours per 8-hour day): Reach overhead, reach at shoulder/knees/floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements, cervical flexion; exposure to hot conditions, ambient temperatures, loud noise
  • Demonstrate the ability to lift 50 lbs, and manage in excess of 50 lbs

Partners must never lift beyond their own safe lifting limit. If an item is too heavy, break it down into lighter components or ask for assistance. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.