Oculoplastic Scribe/Tech 1

About the Role

We’re looking for passionate and empathetic people to join our team as Oculoplastic Scribe/Techs. Our Scribe/Techs are responsible for all the pre-exam elements of the patient visit, including gathering and documenting patient information and history, and conducting routine and ancillary patient testing. You’ll play a vital role in the patient's experience with OCLI and in helping our doctors diagnose and treat eye disorders.

Responsibilities

• Test and record patient's far acuity, near acuity, peripheral vision, depth perception, and color perception.
• Apply drops to anesthetize, dilate, or medicate eyes and collect and process specimens for testing.
• Triage emergency cases appropriately into physicians’ schedules and maintain patient flow.
• Prepare patient and procedure room and assist the ophthalmologist with procedures as needed.
• Perform first-level maintenance on ophthalmic equipment and notify the office manager of any equipment malfunctions.
• Utilize infection control techniques and universal precautions, and maintain confidentiality at all times.
• Prepare the patient chart/EMR and room for exam based on physician requirements and preferences.
• Accurately and thoroughly document patient-provider interactions in the patient’s chart/EMR.
• Track testing and medication orders by the physician.
• Provide the highest level of service and care to our patients.
• Educate the patient regarding testing, procedures, prescription instructions, etc.
• Serve as a work-up technician and perform accurate ophthalmic procedures and testing (auto-refraction; visual acuity; measure and record glasses; tonometry; pupils; dilate; HRT; VF; pachymeter; corneal topography; OCT; B-scan; keratometry; confrontation fields; administering eye drops or ointments).
• Audit patient charts to ensure accurate information has been entered.
• Other duties as assigned by management.

Requirements

• Excellent verbal and written communication skills.
• Outgoing personality with a love for interacting with patients daily.
• Comfortable providing high-level service and responding quickly to patient needs.
• Dependable problem solver who remains calm in stressful situations.
• Positive, can-do attitude and ability to work well in collaborative environments.
• Flexible and adaptable to change.
• Knowledge of ocular pharmacology (e.g., anesthetics, steroids, antibiotics, mydriatics, cycloplegics) is a plus but not required.

Skills

While performing the duties of this job, the employee is regularly required to stand, walk, and use hands to finger, handle, or feel. The employee is frequently required to sit. The employee must occasionally lift and/or move up to 10 pounds.

Benefits

We offer fantastic benefits and PTO! We promote from within and focus on building great teams and keeping our employees happy.

About Us

Our globally recognized healthcare team is comprised of some of the top minds in ocular medicine. Our senior management team has a combined 200 years of eye industry experience collaborating with some of the most recognized practices in the nation. With nearly 1,400 employees, we support over 50 clinic locations, five state-licensed ambulatory surgery centers, and over 110 surgeons, doctors, and other medical professionals. Our brands include OCLI Vision, Island Eye Surgicenter, New Vision Cataract Center, AIO, and others.