Ocean Export Supervisor

Key Responsibilities

• Manages, oversees, and performs supervisory tasks to direct and control activities performed to effectively manage the end to end Ocean Export processes
• Serves as the escalation contact for customer’s Ocean Export shipments; responsible for the financial aspects and results; sets, communicates, and drives KPIs to ensure customer satisfaction
• Affords responsibility for good working practices, safety, and security for customer shipments and staff
• Collaborate with internal customers (Ocean Gateway, Trucking, and, Handling etc.) for seamless customer service and improve process flows; engage with sales to grow business by participating in sales meetings and customer calls
• Review and manage month end reports, review P/L, open Accounts Payables Accounts Receivables; escalates carrier performance issues when required with the US Ocean Freight Product team

Skills / Requirements

• 4+ years of experience with Freight Forwarding experience required, strong preference for Ocean Export experience
• 1+ years of supervisory / leadership experience strongly preferred
• Bachelor’s degree or equivalent experience/qualification
• Basic knowledge of Cargo Wise system is preferred
• Demonstrated leadership ability to include driving KPIs, employee engagement / team building
• Strong ability to develop, coach, train, and mentor staff to success
• Exceptional communication skills (verbal, written, and presentations)
• Strong computer skills: Microsoft (i.e. Excel, Word, PowerPoint, & Outlook)

Pay Range

$68,722.50 - $91,630.00+ (Based on Experience)

Benefits (All Non-Union Employees)

• Compensation: Competitive base salary plus role dependent performance-based incentives.
• 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
• Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
• Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
• Vision: Optional coverage for exams, frames, and contacts.
• Dental: Optional coverage for preventive, basic, and major services.
• Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

About the Role

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries.

Qualifications

Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

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Equal Opportunity Employer

DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.