Ocean Export Supervisor

Key Responsibilities

• Manages, oversees, and performs supervisory tasks to direct and control activities performed to effectively manage the end to end Ocean Freight Export processes
• Serves as the escalation contact for customer’s Ocean Freight Export shipments; responsible for the financial aspects and results; sets, communicates, and drives KPIs to ensure customer satisfaction
• Affords responsibility for good working practices, safety, and security for customer shipments and staff
• Collaborate with internal customers (Ocean Gateway, Trucking, and, Handling etc.) for seamless customer service and improve process flows; engage with sales to grow business by participating in sales meetings and customer calls
• Review and manage month end reports, review P/L, open Accounts Payables Accounts Receivables; escalates carrier performance issues when required with the US Ocean Freight Product team
• Supervises staff; responsible for hiring, coaching, training, and developing subordinate staff. Assigns work, sets completion dates, reviews work, and manages performance in accordance with organizational policies, procedures, and performance management processes

Skills / Requirements

• BA/BS preferred or minimum of 2 years supervisory experience within the logistics / transportation industry
• Exceptional communication skills (verbal, written, and presentations)
• Comprehensive knowledge of Ocean Freight Export processes
• Strong computer skills: Microsoft (i.e. Excel, Word, PowerPoint, & Outlook)
• Demonstrated leadership ability to include driving KPIs, employee engagement / team building. Strong ability to develop, coach, train, and mentor staff to success
• Basic knowledge of Cargo Wise system is preferred

Pay Range

Pay Range: $79,777.50 - $90,000.00+ (Based on Experience)

Benefits (All Non-Union Employees)

• Compensation: Competitive base salary plus role dependent performance-based incentives.
• 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
• Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
• Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
• Vision: Optional coverage for exams, frames, and contacts.
• Dental: Optional coverage for preventive, basic, and major services.
• Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.