Occupancy Coordinator | Spring Valley

Essential Duties and Responsibilities

• Maintain and manage the property waitlist in accordance with Section 8 and regulatory requirements.
• Process rental applications, prepare leases, and ensure all occupancy documentation is completed and submitted in compliance with established standards.
• Complete and approve initial certifications, interim recertifications, and annual recertifications in a timely and accurate manner.
• Maintain all resident files and supporting documentation to ensure compliance with HUD, Local Housing Authority, and company policies.
• Execute residential leases and related documents within approved rental schedules under the supervision of the Community Manager.
• Demonstrate knowledge of and maintain strict adherence to lease agreements, building regulations, and governmental requirements governing property operations.
• Explain lease provisions and program requirements to prospective and current residents.
• Aid in enforcing community rules, company policies, and procedures to maintain a productive and peaceful community.
• Maintain regular communication with the Community Manager, Regional Property Manager, and Central Office staff.
• Develop and maintain professional working relationships with residents, prospective residents, municipal officials, and Local Housing Authorities.
• Complete and submit all required records, reports, and documentation accurately and within required timeframes.
• Operate property management software, EIV systems, and standard office equipment necessary to perform job duties.

Work Environment

The ability to work effectively in a fast-paced, ever-changing environment while managing multiple priorities and strict compliance deadlines is essential.

Knowledge & Skill Requirements

• Must have solid understanding and experience with Section 8 program requirements and HUD compliance regulations.
• Must be detail oriented and able to manage multiple deadlines related to certifications and regulatory reporting.
• Ability to work effectively in a fast-paced, deadline-driven environment.
• Must be able to multi-task and maintain accurate documentation.
• Ability to communicate professionally and effectively with co-workers, residents, regulatory agencies, and corporate staff.
• Must be proficient with Microsoft Office (Excel, Word, and Outlook) and property management software systems.
• Must meet underwriting standards for fidelity bond insurance and not be on the HUD Denied Participation List.
• Must possess a valid driver’s license and meet insurability requirements if operating a personal vehicle for company business.