OB Access & Patient Flow Spec - Full Time Day Shift

Job Summary

Captures and coordinates the pre-arrival and arrival of obstetrical patients for inductions, procedures, OBECC visits, and testing appointments. Acts as the primary liaison between nursing staff, security, registration, and the patient to ensure accurate, timely, and efficient patient access and movement.

Position Details

Full-time night shift, 36 hours per week, 12-hour shifts from 6pm-6:30am.

Required Qualifications

• Basic working knowledge of commonly used computer applications.
• Minimum of two (2) years of experience in a healthcare, scheduling, patient access, or customer service environment.
• Understanding of customer service role.
• Knowledge of medical terminology and OB procedures.
• Ability to work with and effectively communicate (both verbally and written) with a diverse work force in all levels of the organization, including patients, nursing and ancillary departments.
• Strong problem-solving skills with the ability to manage complex scheduling scenarios and resolve workflow issues.
• Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.

Mandatory Education and Employment Screening

High School Diploma, GED, or Certificate. Employment screening through The Florida Care Provider Background Screening Clearinghouse is mandatory.