NYCAMH Data Analyst

About the role

The best thing about this role is the opportunity to make a difference by improving the health of our patients. Here, you will join an innovative culture dedicated to enhancing the health and quality of life for the population we serve and our communities.

Responsibilities

• Oversees the technical aspects of day-to-day activities related to data project creation and management at NYCAMH, including developing and maintaining protocols to ensure data integrity.
• Designs and assists with the design of databases to ensure data integrity and availability.
• Trains and provides technical assistance to NYCAMH staff in the use of databases such as REDCap and Salesforce, and data visualization software.
• Ensures that databases under construction are backed up and maintains documentation related to database creation, modification, and maintenance.
• Maintains and provides technical assistance to all data entry personnel to ensure quality data entry.
• Provides system administration services to ensure optimal operation, security, and integrity of the NYCAMH Salesforce platform, including maintaining licenses, troubleshooting, and working with external consultants on implementation projects.
• Administers the Bassett REDCap platform, such as maintaining users, approving project changes, and working with REDCap developers and Bassett IT department on server/platform updates.
• Manages special software licenses not managed by the IT department, such as NVivo.
• Serves as the NYCAMH point person with IT staff to ensure that NYCAMH computer hardware and software are operational and up to date.
• Provides data visualization and analytic solutions to NYCAMH staff, using software such as Tableau and PowerBI.
• Identifies and reviews opportunities to improve NYCAMH’s data visualization and analytics assets.
• Uses advanced computer equipment and software to perform duties.
• Maintains professional working relationships with all NYCAMH staff members and Bassett Healthcare as a whole.
• Performs similar or related duties as requested or directed.
• Performs other duties as requested by NYCAMH leadership.

Requirements

• 4 year/ Bachelor's Degree in computer science, data science, public health, or data-related field, required.
• Minimum 3 years of experience designing and managing data projects, administering software programs, and implementing data visualization solutions, required.
• REDCap and Salesforce experience preferred.
• IRB Certification required withing one week of hire, required Salesforce Administrator Certification within 3 months of hire, required.

Qualifications

• Education: 4 year/ Bachelor's Degree in computer science, data science, public health, or data-related field, required.

Skills

• Accountability
• Accuracy
• Adaptability
• Analysis & Evaluation
• Attention to Detail
• Build Relationships
• Communication
• Computer Skills
• Critical Thinking
• Customer Service
• Data Management
• Gathering/Extracting Information
• Initiating Projects
• Leadership
• Listening
• Logical Thinking
• Maintain Confidentiality
• Maintain Files
• Multi-Tasking
• Patience
• Problem Solving
• Project Management/Planning
• Quality Control
• Reading/Writing/Comprehension
• Resourcefulness
• Responsibility
• Self-Motivated
• Systems Thinking
• Technical Skills
• Time Management
• Training

Benefits

• Paid time off, including company holidays, vacation, and sick time
• Medical, dental and vision insurance
• Life insurance and disability protection
• Retailment benefits including an employer match

Pay

USD $30.76/Hr. - USD $46.13/Hr.