NYC Shelters - LMSW / Client Care Coordinator

Key Responsibilities

• Completes biopsychosocial assessments.
• Facilitates appropriate linkages for families to community-based services and coordinates services from multiple city agencies.
• Maintains a multi‐disciplinary team approach to service provision.
• Provides information and training to other members of the team around clients’ psychosocial stressors and needs to ensure positive outcomes for families.

Job Requirements

• Master of Social Work Degree from an accredited school of social work; Current licensure- LMSW within three months of hire date
• Knowledge in one or more of the following areas: Child and adolescent development, Mental health and Emotional/behavioral health, Parent-child relationships, family dynamics and diagnostic classification
• Strong expertise in strengths-based, solution-focused, and family-centered practice
• Knowledge of guidelines, policies and regulations relating to child welfare, safety, permanency and well-being
• Proficiency in Spanish or French a plus
• Knowledge and experience working with diverse cultures and ethnicities
• Candidates should also possess excellent written and verbal communication skills
• Interview children and parents in shelter to complete an assessment and to determine an appropriate plan of action
• Prepare children and parents to accept services
• Make referrals, when appropriate, to governmental or not-for-profit agencies
• Provide direct counseling services and/or outreach services; make referrals to other public agencies or community resources as needed
• Confer and consult with professional and technical personnel in implementing a multidisciplinary approach to client care and well-being
• Serve as agency/program liaison to community agencies and/or groups
• Provide clear written reports that capture family assessment findings and recommendations
• Complete all documentation in a timely manner
• Prioritize and visit the highest risk families who are in shelter to coordinate safety planning efforts in these households
• Provide training, consultation, and coaching to shelter-based case managers

Qualifications

• Education Requirements: Masters/MSW and LMSW required within three months of hire.

Required to work weekends, late nights, and schedule is subjected to change based on program needs.